Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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I am in the process of installing the software for the HP officejet pro 8500. i have connected the ethernet cable to the router but when the software searches for the device it can't find it. What's going on?

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  • lorna_aves Nov 13, 2009

    Hi,

    Yes, have tried turning the printer on and off. Not sure about the router being set to DHCP, it's a BT Homehub-41D3....Will have to check that out!Maybe that's the answer, thanks!

  • Bill Schilz
    Bill Schilz May 11, 2010

    Have you tried turning the printer off and then back on? Is your router set for DHCP to provide an IP address for the printer?

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Download the following documents from HP Support on Wireless & Wired Connections for OfficeJet Pro printers

http://h10032.www1.hp.com/ctg/Manual/c01697043.pdf

http://h10032.www1.hp.com/ctg/Manual/c01669416.pdf

Posted on Nov 13, 2009

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Unplug your Router, left off about 1 minute, then replug up Router.
This should do it.

Posted on Nov 16, 2009

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1 Answer

I have a HP Officejet Pro 8500 printer, Model No. A909a. Is it a wireless printer? Can I connect my laptop to the printer with an ethernet cable?


Yes to both your questions!

If your laptop has wireless you need not use the cable if you connect via wireless to the internet router, you can use printer wireless to , you just need to seup the laptop to use the facilty.

You setup the printer through "Tools" look for Network and "Wireles Setup Wizard"

Same applies with the laptop through control panel.

Mar 12, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

How do I connect my HP 8500 printer to my Mac without using the informational CD that came with it?


Go to the HP website (support and drivers link) and download the manuals, drivers, and software for your HP Officejet Pro 8500 Wireless printer.

Nov 18, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

No connection ref hp officejet pro 8500 a909a


How are you connecting to the printer (over the network or a direct USB connection)? If you are using a USB connection, try a new cable or plugging into a different USB port. If you use a USB hub, try a direct connection.

If you are using a network connection, check if your firewall is blocking the connection. Also check that the router (or switch) didn't dropped the network connection and didn't re-synch with the printer (or worse changed the IP address of the printer).

I hope this helps.

Cindy Wells

Apr 19, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I just bought Officejet Pro 8500 A909. Installed


first of all disconnect the power cable from the back of the printer
press and hold the power button for 20-30 seconds
reconnect the power cable turn onn the printer
if you still get the same mesage , follow the steps mentioned in the URL below
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01624398&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en
if still it does not work call hp your printer is in warranty and they will replace the unit for you........................... hope this works .............thank you (HAMID)

Oct 29, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

Can't get the printer to print while connected to a router


Hi! I will be glad to assist you in this issue. This is the link that will help you to fix the issue:

1. Installing the Product Software in Windows XP and Vista for a Wireless Network Connection (Using an Access Point)
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01736948&tmp_task=setupCategory&lc=en&dlc=en&cc=us&lang=en&product=2512010

2. Installing the Product Software in Windows XP for a Wired (Ethernet) Network Connection
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01708573&tmp_task=setupCategory&lc=en&dlc=en&cc=us&lang=en&product=2512010

3. Installing the Product Software in Windows Vista for a Wired (Ethernet) Network Connection
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01710137&tmp_task=setupCategory&lc=en&dlc=en&cc=us&lang=en&product=2512010

4. Wireless & Network Issues Link:
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=33412&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=2512010

Oct 25, 2009 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

I am having a hard time getting my HP OfficeJet Pro 8500 A909g set up to work with my Touch Smart Vista wireless


Hi! I will be glad to assist you in this issue on setting up you product on a wireless connection:

Installing the Product Software in Windows XP and Vista for a Wireless Network Connection (Using an Access Point)
here is the link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01628864&tmp_task=setupCategory&lc=en&dlc=en&cc=us&lang=en&product=3752459

Oct 18, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Etherner will not connect


The ethernet connection on the printer is for a router.
You don't connect directly to the computer with the ethernet connection.
If you want to connect directly use the usb port on the printer.

Sep 17, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Computers not sensing scanner via LAN


Scanning over network usually requires software to connect. First go to the drivers page as below. Windows Vista | Windows XP, download the latest drivers (the Full Feature one) as well as the firmware update for the OfficeJet. Plus the "Update" files that's dated newer than the Drivers.
Upgrade the firmware (this will reset all custom settings in the OfficeJet like IP address) with a USB connection.
Run the full feature installer and if there is an option for Networked OfficeJet, then tick it. Also you may need to change/disable firewall for the installer to pick up the networked OfficeJet.
Scanning over the network usually connects with a customized TCP port. And most likely the Windows "Scanners and Cameras" will not pick up network scanners unless it's been defined manually (installer can do this part).

Jun 15, 2009 | HP Officejet Pro L7650 Printer

2 Answers

HP Officejet Pro L7580 Wireless Connection


YOUR PRINTER IS NOT A WIRELESS PRINTER IT CAN BE USED USING AN ETHERNET CABLE TO THE PRINTER FROM THE ROUTER

STEPS
+++++++
SETUP>>NETWORK>>RESTORE NETWORK DEFAULTS

SETUP>>NETWORK >>WIRELESS RADIO>>ON

CONNECT THE ETHERNET CABLE FROM THE ROUTER TO THE BACK OF THE PRINTER.

SETUP>>NETWORK >>PRINT NETWORK CONFIGURATION PAGE

INSTALL THE PRINTER
SELECT WIRED CONNECTION
AND INSTALL
IT WILL PRINT.

OR IF YOU WANNA USE AS WIRELESS YOU CAN USE WPUK (WIRELESS PRINTING UPGRADE KIT)

FROM HP.COM HOPE IT FIXYA

Apr 25, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

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