Question about SanDisk Sansa E280 MP3 Player

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I think my Sansa has a virus

Whenever i plug my sansa in nothing happens, and on top of that my sansa keeps saying writing, connecting, writing, connecting, writing, connecting over and over...and my charge bar gets frozen from time to time...and all of my music files are gone, whats happening plz help me

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  • Anonymous Feb 04, 2009

    Every time i try starting my Sansa it keeps refreshing database and then it blanks out and then i have to take out the battery to turn it off, but now i put a memory card in it it starts up but now i go to format it it doesnt work.

  • Anonymous Feb 09, 2009

    it is not detected by computer.And i cant ply song

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I think all you need to do is "stop Sync" in WIndows media player. That should solve the issue. One should try this before erasing all files.

Posted on Jul 03, 2008

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Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Posted on Mar 18, 2008

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Related Questions:

1 Answer

The refresh database froze.


This has happened to me a dozen times since I've owned mine. It's a piece of junk. But to fix it, you'll have to reformat it from 'recovery mode'. Here's a repost of a solution that worked for me:
  1. Open My Computer.
  2. Switch Sansa to Hold (top switch toward headphone jack).
  3. Hold record button and connect to computer thru USB cable.
  4. The player should say Recovery Mode and USB connected.
  5. In My Computer you should see 16MB FORMAT J: (or another drive letter)
  6. Double click the drive
  7. Drop down the file menu and create a new folder
  8. Name that folder: sansa.fmt
  9. Disconnect the USB (either end) and Sansa will format and reset system.

Jul 09, 2009 | SanDisk Sansa e250 MP3 Player

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Sansa Fuze wont work with home stereo


The Sansa doesn't play music through the USB port. You can connect the Sansa to your stereo via the Sansa's headphone jack.

Feb 22, 2009 | SanDisk Sansa e250 MP3 Player

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When i plug my sansa clip in the usb it wont pop up.


change the cable then check , or check in some different system

Nov 27, 2008 | SanDisk Sansa Clip MP3 Player

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Sansa clip mp3 player wont charge


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

May 25, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

MP3 needs to refresh DataBase?


You have to many songs a sansa e 250 only holds a certain amount of space so your best bet is to buy a memory card or delete songs so you can add new ones.


sincerely,Britani

Apr 19, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Virus maybe? PLEASE HELP


same thing happened to me, best thing to do is reformat it (you can get the stuff at sansa.com) and just start from scratch.

Mar 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa keeps shutting off/ wont read memory disk


The issue you have described with your portable device in most cases can be resolved by formatting your device. Please follow these steps even if you have already attempted them once before.





Please note that this will remove all music from your device.





Formatting the device in Windows Media Player





1. Open Windows Media Player with your MP3 player connected to the computer





2. At the top of windows Media Player select the Sync tab at the top





3. The MP3 player should be recognized on the right hand side and say "Your Player Name"





4. Above the player name is a button that says "Format Storage Media" click this button to erase all the data from the player





5. Continue with the acknowledgement of erasing all data on disk.

Jan 17, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa might have a virus


I would suggest that you reformat it.

To format it open up a My Computer window, and right click on theremovable storage deice that you using and then click format.

Jan 07, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa shaker files write-protected


SHAKER ONLY TAKES MP3 FORMAT!!!!!
Use this site to change your format to the correct one for the sansa shaker. This is the only way to load songs from your cds MWA will not work at all. Must convert all files to MWA use site below
http://www.wma-mp3.org/

Dec 10, 2007 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

2 Answers

Sansa m200


If the device is connected to the computer, it will be listed under My Computer. If it is not listed, you can check the Device Manager to see if any errors are listed. If there are, right click on them and select "uninstall". Disconnect the device and re-connect it to the PC. You can add to this question if you need more assistance. Best of Luck.

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