Question about Sony Ericsson P1i
The keypad numbers light up and flash on/off but nothing else.
Update Service software won't complete (gets to about 9%). Is there any other way for me to reboot or load replacement system software?
I am upset over Sony Ericsson’s PC suite for SmartPhone. I’ve had Sony Ericsson’s P1i for a couple of months now and honestly the phone is great.
I have a 1GB memory stick on my P1i which has every almost every function those items have. In fact now I have a QWERTY pad along with me all the time.
Well everything was perfect until I decided to upgrade my software. So I did these following steps:
Installed Sony Ericsson PC Suite for Smartphone, which was included in the box.
Downloaded and installed the Sony Ericsson P1i Update Service software.
Used the Backup Manager that came along with SE PC Suite to backup every single content of my phone.
Ran Update Service following the steps provided in the software.
Lastly tried to Restore my backup onto my phone.
Guess what? It didn’t work!!! Ran a full backup and the PC Suite froze at like the 30th percent with a message “Mobile phone not responding….”. I selected all these to restore:
3rd Party Applications
Bull Poop!!! I tried to run it 3 times and still didn’t work. When did the phone stop responding? When the PC Suite rebooted the phone and P1i screen prints “Restore in progress”. Its a piece of **** I tell you.
I googled in hope that someone would shed light on me. That was when I discovered previous versions of Sony Ericsson SmartPhones had a similar problem too. In case you are wondering, the phone models I am talking about are SE’s P990i and M600i and their variations. I am so bloody disappointed. I can’t believe it could hang on me when I feel the phone had been great all the time.
Well now comes to the shitty part of trouble shooting. I can’t possibly let go of my backups. I’ve already lost all my Contacts and stuff 2 months ago. Can’t let this happen again. So I tried to restore one item at a time.
I went down the list of priorities as such:
Contacts - Success!
Calendar - Success!
Notes - Success!
Unified Inbox - Success!
Settings - Success!
Multimedia - Success!
3rd Party Applications - Success!
Wierd isn’t it? It works when you try to restore one item at a time but not when you select all. How can this be? Software problem!!! Developers at Sony should look into this. I didn’t have this problem with Nokia E65 when I helped my brother do an upgrade.
What’s the point of having a full restore function when it doesn’t work??? And if the problem had been surfaced by the users of the previous models, why isn’t the problem solved still? Can’t possibly blame Symbian for Sony Ericsson’s PC Suite, could we?…
so i gone to sony service they told me that there is a fault in circuit board and it has to be raplaced with a new one i had given in mulund service centre
till now 12 days had passed they not given me my p1i saying that the circuitboard is sent to chennai and there is not extar manufacturing of board due to this we cant give the phone now they are saying come within 3days i am fadeup with these sony service and p1i
i am requesting sony to look on this matter and tofind solution on it by upgrading there new upgrading version
Posted on May 27, 2008
Fixed the problem by upgrading at SE store but after a while problems started again...
The symptom was that when I included the "unified inbox" in the backup process it hanged at the end of the backup process.
Let me share some of my experience with this problem.
I found two solutions:
One is to always keep phone software version and sync software version matched. If you didnt upgrade phone version you should stick with the sync application in your original CD!
If you upgraded to the latest phone version please use the latest sync version that was available at that time! Or, even better, ask the person who upgraded your phone to recommend the best sync version.
Two is to always exit all running applications before starting to sync since some files may be marked as "in use" and the backup process will not be completed. How to do that? goto Task Manager -> Open -> More -> End All and press the back button.
Other solutions I got from an SE technician:
Remove sync software before upgrading or reinstalling it.
Try to install on a different PC.
Format the Memory Card (AFTER YOU BACK IT UP!)
Install Outlook and only then the sync app.
Hope this will help too.
Posted on Jun 04, 2008
P1i working white display
Posted on Apr 19, 2013
The problem of boot up was with me too. I contacted Sony Ericsson customer care and they suggested me to update it via net. I Updated it and WAAAOO! my phone was much much better then before!!
Posted on Apr 17, 2008
Same problem with update service - phone unable to start up. Give up after more than 10 tries and sent it to SE service centre for repair. Repair took 3 weeks.
Posted on Mar 03, 2008
I downloaded the P1i update from sony ericssson, the problem is fixed and my phone works fine now.
Posted on Feb 21, 2008
I eventually restored my phone after trying about 40 times. Seems persistence is the only way.
But, the same issue of not being able to sync with iSync to my mac exists. What a piece of junk sony ericsson software is.
Posted on Feb 19, 2008
Same happened to my P1 - my phone was dead. I just reported it direct to Sony Ericsson who replaced it within in a week.
Posted on Feb 08, 2008
Posted on Oct 04, 2010
I have the same problem with but now, my P1i phone is back to its original state, It happen that I can't install and uninstall any software on my phone so I asked in a forum and thought me something with what i am going to do with my phone... but when I turn off the phone and power it on... it does not continue with loading.... I got help from the sonyericsson website... so I downloaded the PC Suite, and the Update Software... and Followed the Instruction after a matter of 1 hour of updating - the phone is back to its original state... Thanks to the update Center... Whew!!!!
Posted on Mar 23, 2009
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017
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