Question about Sony Ericsson P1i

11 Answers

Sony Ericsson P1i - won't start up

The keypad numbers light up and flash on/off but nothing else.
Update Service software won't complete (gets to about 9%). Is there any other way for me to reboot or load replacement system software?

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  • simon322 Jan 09, 2008

    my P1i goes as far as the mid point and restarts again, it keeps restarting after reaching the same point. can anything be done? I have removed the battery, the sim card, and the memory card and tried to restart but the same thing is happening.

  • johndokken Jan 19, 2008

    I have exactly the same problem... :( have tried re-updating several times, but each time the same thing happens.

  • jmcastillov Feb 28, 2008

    I have the same problem i try to install a aplication named mobile web cam and when i try to turn on my p1i do that flashing what can i do plesa

  • butlerg Mar 03, 2008

    In the end - I sent mine back to Sony too. It took about 3 weeks but seems fine.



    The software update didn't work and I wasn't patient enought o keep trying the restart more than 10 times.



    Regarding the Mac iSyncing, mine works pretty well but there are some glitches. There's a download on the Sony Ericsson site but they say it's 3rd party and they don't support problems with it. Still no sign of official Mac iSync version on the Apple website...

  • Anonymous Apr 06, 2008

    The keypad numbers light up and flash on/off but nothing else. what do i do...

  • probsbabe Apr 10, 2008

    my p1i wont start up...it does not boot up completely. it normal shows after u turn on the phone if u want the phone on or in flight safe mode. My phone never gets there now. it just wont cme on...help

  • Anonymous Apr 12, 2008

    i tried to update the software for my p1i but the update got disconnected after 94 percent ,now the phone is not restarting

  • Anonymous Apr 27, 2008

    I have the same problem, but not in update processing. It occurs suddenly. some error message display for can not running a exe problem. I try to stop the processing but not success, until I take the battery, after I put back the battery, it can not boot up

  • Anonymous May 04, 2008

    the phone continuously vibrates when i try to power it on. Vibrating stops when
    battery is removed, however when it is replaced and I try to charge
    the phone, the vibrating persists and I can't switch the phone on or off. If
    the charger is in and the battery is removed, vibrating also persists.

  • Sly_mla May 06, 2008

    I switched off the phone and on again. However it will not start, it gives the usual startup vibration and it starts flashing the keypad on and off. Nothing comes on the screen and will not switch off until I remove the battery. It does the same thing when hooked with the charger but no vibration. No recognised when hooked with a PC. Can anybody help please? Thanks

  • amirbaron
    amirbaron May 07, 2008

    Installed update service on my PC and DID NOT start the application.

    Wanted to backup the phone first, but phone is not recognized by the backup application (phone-side error reported).

    Turned the phone back on, it did not boot the first time,tried again it booted but could not backup for the same reason.

    Turned the phone off and since then it in restart loop and does not finishe the boot process. Actually the progress bar reaches uo to the letter "E" and phone loops back automatically to a restart.

    Help!

  • Farah Deeva May 12, 2008

    My P1i's phone memory is full I presume because it suddenly turned off
    by itself and would not turn on again. At first I thought it was the
    battery but it seemed to work on my brother's P1i. I tried connecting
    my phone to my PC and since the unit is turned off, the PC would not
    recognize it. Fortunately, I have back-up files of every photo, song,
    word file, video, theme and phone number saved on my phone memory. My
    only problem now is how to make it work again. I have no problem with
    all my files being deleted as long as my phone functions again. I'm too
    afraid to go to any cellphone repair shop in my city because they
    change phone parts with fake ones. How can I solve this problem using
    my own PC? Please help me!!!

  • prod82 May 24, 2008

    Hi! I have the same problem too. My P1i was a gift for graduating, and just after 1 week of use, the problem began: there was absolutely NO DISPLAY, and every time I try to turn it on, it just keeps on vibrating and the keypads just light up. Did you ever know what the problem was? I had it re-formatted by a phone repair shop, but to no avail, so they sent it to the Sony Ericsson head office.

  • Anonymous Jul 02, 2008

    yeah i make some chances in system folder and baxxx the phone is dead , no screen show only keypad leds. and some vibration when pressing phone on key on top. :((((((((((

  • yumeness Nov 24, 2008

    P1i keeps viberating and did not open. I suspect that this is caused by software and not a hardware problem. I have installed many software and games in it as well as cracking the system and the camera. As my phone is not originally manufactured in my country, it was flashed into my country's language version, so the problem may be here. The software and the hardware is not so compatible. After this problem occur, I just use the SEUS to update it, but it not working. I heard if I have tried to update it in the correct version (which means the correct contry update), it will work again? I have no idea if this is correct as the CDA of my phone is /95, it is singapore version, but I updated it in traditional chinese version and Hong Kong version. After the custom service helps me fix up the system, it can start up, but there is a network lock and I don't know the password.

  • gfada Dec 11, 2008

    i cant turn my p1i on when its on to 9% it will hang so what should i do

  • pritam naik Dec 18, 2008

    My p1i not getting start. Problem is, while i switch ON the mobile the key pads lights blinks and again it turn OFF automatically. Same problems occures again and again. After 2days it was automatically start while i charging the mobile. Same time i switched OFF the mobile for checking.

    but same problem was faced of key pads lights blinks and switch OFF.

  • Anonymous Mar 10, 2009

    his doing anything byt not that i push SOS

  • Anonymous Mar 16, 2009

    yeah, i had the same problem. i tried turning it on and off about 8 times but it never started properly. eventually i had to completely re-install and wipe the data out. luckily most of it was on my PC.

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11 Answers

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I am upset over Sony Ericsson’s PC suite for SmartPhone. I’ve had Sony Ericsson’s P1i for a couple of months now and honestly the phone is great.
I have a 1GB memory stick on my P1i which has every almost every function those items have. In fact now I have a QWERTY pad along with me all the time.

Well everything was perfect until I decided to upgrade my software. So I did these following steps:
Installed Sony Ericsson PC Suite for Smartphone, which was included in the box.
Downloaded and installed the Sony Ericsson P1i Update Service software.
Used the Backup Manager that came along with SE PC Suite to backup every single content of my phone.
Ran Update Service following the steps provided in the software.
Lastly tried to Restore my backup onto my phone.
Guess what? It didn’t work!!! Ran a full backup and the PC Suite froze at like the 30th percent with a message “Mobile phone not responding….”. I selected all these to restore:
Contacts
Calendar
Notes
Unified Inbox
Settings
Multimedia
3rd Party Applications
Bull Poop!!! I tried to run it 3 times and still didn’t work. When did the phone stop responding? When the PC Suite rebooted the phone and P1i screen prints “Restore in progress”. Its a piece of **** I tell you.
I googled in hope that someone would shed light on me. That was when I discovered previous versions of Sony Ericsson SmartPhones had a similar problem too. In case you are wondering, the phone models I am talking about are SE’s P990i and M600i and their variations. I am so bloody disappointed. I can’t believe it could hang on me when I feel the phone had been great all the time.
Well now comes to the shitty part of trouble shooting. I can’t possibly let go of my backups. I’ve already lost all my Contacts and stuff 2 months ago. Can’t let this happen again. So I tried to restore one item at a time.
I went down the list of priorities as such:
Contacts - Success!
Calendar - Success!
Notes - Success!
Unified Inbox - Success!
Settings - Success!
Multimedia - Success!
3rd Party Applications - Success!
Wierd isn’t it? It works when you try to restore one item at a time but not when you select all. How can this be? Software problem!!! Developers at Sony should look into this. I didn’t have this problem with Nokia E65 when I helped my brother do an upgrade.
What’s the point of having a full restore function when it doesn’t work??? And if the problem had been surfaced by the users of the previous models, why isn’t the problem solved still? Can’t possibly blame Symbian for Sony Ericsson’s PC Suite, could we?…
so i gone to sony service they told me that there is a fault in circuit board and it has to be raplaced with a new one i had given in mulund service centre
till now 12 days had passed they not given me my p1i saying that the circuitboard is sent to chennai and there is not extar manufacturing of board due to this we cant give the phone now they are saying come within 3days i am fadeup with these sony service and p1i
i am requesting sony to look on this matter and tofind solution on it by upgrading there new upgrading version

Posted on May 27, 2008

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Fixed the problem by upgrading at SE store but after a while problems started again...

The symptom was that when I included the "unified inbox" in the backup process it hanged at the end of the backup process.

Let me share some of my experience with this problem.

I found two solutions:

One is to always keep phone software version and sync software version matched. If you didnt upgrade phone version you should stick with the sync application in your original CD!
If you upgraded to the latest phone version please use the latest sync version that was available at that time! Or, even better, ask the person who upgraded your phone to recommend the best sync version.

Two is to always exit all running applications before starting to sync since some files may be marked as "in use" and the backup process will not be completed. How to do that? goto Task Manager -> Open -> More -> End All and press the back button.

Other solutions I got from an SE technician:
Remove sync software before upgrading or reinstalling it.
Try to install on a different PC.
Format the Memory Card (AFTER YOU BACK IT UP!)
Install Outlook and only then the sync app.

Hope this will help too.

Posted on Jun 04, 2008

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P1i working white display

Posted on Apr 19, 2013

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Kern. Exec 03 ApplIcAtion close problem. Can Instulle Any application

Posted on Jan 21, 2012

  • halimasaidu0 Jan 21, 2012

    I can't instulle any applIcation

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The problem of boot up was with me too. I contacted Sony Ericsson customer care and they suggested me to update it via net. I Updated it and WAAAOO! my phone was much much better then before!!

Posted on Apr 17, 2008

Same problem with update service - phone unable to start up. Give up after more than 10 tries and sent it to SE service centre for repair. Repair took 3 weeks.

Posted on Mar 03, 2008

I downloaded the P1i update from sony ericssson, the problem is fixed and my phone works fine now.

Posted on Feb 21, 2008

I eventually restored my phone after trying about 40 times. Seems persistence is the only way.

But, the same issue of not being able to sync with iSync to my mac exists. What a piece of junk sony ericsson software is.

Posted on Feb 19, 2008

Same happened to my P1 - my phone was dead. I just reported it direct to Sony Ericsson who replaced it within in a week.

Posted on Feb 08, 2008

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Update

Posted on Oct 04, 2010

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Hi,

I have the same problem with but now, my P1i phone is back to its original state, It happen that I can't install and uninstall any software on my phone so I asked in a forum and thought me something with what i am going to do with my phone... but when I turn off the phone and power it on... it does not continue with loading.... I got help from the sonyericsson website... so I downloaded the PC Suite, and the Update Software... and Followed the Instruction after a matter of 1 hour of updating - the phone is back to its original state... Thanks to the update Center... Whew!!!!

Posted on Mar 23, 2009

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Posted on Jan 02, 2017

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Google; Sony Ericsson Update Service and download the the software update for a PL1.

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Solution Description:

  1. Back up your data using the Sony Ericsson PC suite, then perform Update Service as described below
  2. Log on to: http://www.sonyericsson.com/cws/support/softwaredownloads/p1i?cc=hk&lc=en
  3. Download and install Update Service on your computer to keep the software in your phone up-to-date and ensure optimum performance from your phone.
  4. When the download is complete, an Update Service shortcut will be created on your desktop.
  5. While still connected to the Internet, click the ‘Update Service’ shortcut icon on your desktop
  6. Sony Ericsson window will pop up and downloading will begin. Allow the downloading to run complete to 100%
  7. Another Sony Ericsson window showing different countries’ languages will pop up, select your preferred language.
  8. Sony Ericsson ‘Welcome to Update Service’ window will pop up, showing ‘Exit’ on the left-hand side and ‘Start’ on the right-hand side.
  9. Click the ‘Start’ icon and select ‘Agree’ on the ‘Term of Use’ page that pops up
  10. Select your phone type and click on ‘Continue’
  11. Highlight your specific phone type and select ‘Continue’
  12. Follow the instructions as shown below:
- Make sure your phone is fully charged
- Connect the USB cable to a USB port on your computer
- Turn off your phone
- Remove and reinsert the battery
- Press and hold the ‘C’ button down while plugging the USB cable to the computer
- Continue to hold the ‘C’ button down until the instruction number ‘7’ on the Update Service comes up (i.e. Instructing you to ‘Release the ‘C’ button)
  1. Allow the update to run to the end
  2. When the system informs you that the latest update has already been installed on your system, click on ‘Continue Anyway’
  3. Click ‘Yes’ to all subsequent questions
  4. Allow the update to fully run to the end
  5. When update is complete, disconnect the USB from the computer and phone
  6. Remove and reinsert the phone battery
  7. Power on your Sony Ericsson P1i phone
  8. Congratulation!!!

NB: since the phone is not powering on, you may not be able to know whether the battery is fully charged. Hence, you will need to use a Sony Ericsson Deskstand. Connect the Battery Charger to its slot on the Deskstand and the USB cable to its slot simultaneously. This enables the battery to charge while the update is also running.

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P1i full phone memory


Solution Description:

  1. Log on to: http://www.sonyericsson.com/cws/support/softwaredownloads/p1i?cc=hk&lc=en
  2. Download and install Update Service on your computer to keep the software in your phone up-to-date and ensure optimum performance from your phone.
  3. When the download is complete, an Update Service shortcut will be created on your desktop.
  4. While still connected to the Internet, click the ‘Update Service’ shortcut icon on your desktop
  5. Sony Ericsson window will pop up and downloading will begin. Allow the downloading to run complete to 100%
  6. Another Sony Ericsson window showing different countries’ languages will pop up, select your preferred language.
  7. Sony Ericsson ‘Welcome to Update Service’ window will pop up, showing ‘Exit’ on the left-hand side and ‘Start’ on the right-hand side.
  8. Click the ‘Start’ icon and select ‘Agree’ on the ‘Term of Use’ page that pops up
  9. Select your phone type and click on ‘Continue’
  10. Highlight your specific phone type and select ‘Continue’
  11. Follow the instructions as shown below:
- Make sure your phone is fully charged
- Connect the USB cable to a USB port on your computer
- Turn off your phone
- Remove and reinsert the battery
- Press and hold the ‘C’ button down while plugging the USB cable to the computer
- Continue to hold the ‘C’ button down until the instruction number ‘7’ on the Update Service comes up (i.e. Instructing you to ‘Release the ‘C’ button)
  1. Allow the update to run to the end
  2. When the system informs you that the latest update has already been installed on your system, click on ‘Continue Anyway’
  3. Click ‘Yes’ to all subsequent questions
  4. Allow the update to fully run to the end
  5. When update is complete, disconnect the USB from the computer and phone
  6. Remove and reinsert the phone battery
  7. Power on your Sony Ericsson P1i phone
  8. Congratulation!!!

NB: since the phone is not powering on, you may not be able to know whether the battery is fully charged. Hence, you will need to use a Sony Ericsson Deskstand. Connect the Battery Charger to its slot on the Deskstand and the USB cable to its slot simultaneously. This enables the battery to charge while the update is also running.

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