Question about Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum

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My bissell cleaner bottom brushes are not turning and the big tank of water is not working only the small stain tank is working. it is still sucking up the water

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Check the brush drive belt has not broken by inspecting from underneath. See the manual pages 21 & 22 for removal instructions. Download a copy from the following link

http://uk.bissell.com/images/UserGuides/9500E.pdf

This may be caused because the pump belt has stretched or broken or the pump is seized and will not turn. Remove the pump belt and turn the pump rotor with your fingers to see it turns freely. If it does then the pump should be OK but the belt may be stretched and will need replacing. If the unit does not spray after changing the belt then clean the spray nozzles at the front of the machine and make sure that water flows to the nozzles OK. You can check this by temporarily disconnecting the nozzles from the plastic pipes.

Main causes for no spray.

Bladder may be empty.
SmartMix Bottle may be empty.
The Filter may be clogged.
Tanks may not be seated properly.
Pump may have lost prime.
The Pump Belt may be broken.

2 front jets are blocked. This is a common problem. When the machine is standing for a while the detergent turns to a gel causing the blockage Lay the Bissell on its side then where the water comes out of the jets at the bottom of the machine unblock them using a pin to poke through the hole in the centre.

Try running hot water through the system with no detergent to empty out all the residual detergent. Keep running hot water through the system by pressing the button you press for it to spray the water do this for about 5 mins and keep swapping the water for hotter water as it starts to cool doing this 4 or 5 times might solve your problem if not get the tools out and start looking for the blockage. Do this once a month to ensure that the pipes and jets are kept clean and free of any detergent gel build up.

Posted on Nov 13, 2009

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http://www.bissell.com/Product_Search.aspx?Criteria=1699
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