Question about T-Mobile Dash Smartphone

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MY DASH phone: the screen is blank and the phone

MY DASH phone: the screen is blank and the phone continues to ring endlessly. i have to disconnect and cant use the phone

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Hi.

Remove the battery for one minute, and see if this can change anything.

If it does not, the fault is either a firmware problem or a faulty control board.

the best option would be calling the phone provider and having the phone replaced.

If the phone start you can do a firmware upgrade from menu.

If the phone is less than one year old , rather then attempting repair, the best thing to do would be contacting T-Mobile and having it replaced.

Regards.

Posted on Nov 13, 2009

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1 Answer

Blank screen


isn`t there a button that relights the screen? Is this phone still under warrantee ?
Can always call your provider and ask for tech support they usually do it for free or loose a customer.

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Remember to also disconnect direct tv receivers. I had the same problem untill I unplugged them from the phone line.

Jul 31, 2010 | Uniden Cordless Phone

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That means that your phone has corrupt firmware. Please get the firmware reinstalled from Samsung Service Center. That would remove the virus too which may be the cause of corrupt firmware. And after that install an anti virus software too.

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Screen is blank. can't turn on the handphone


There could be a lot of reasons that would make your phone screen blank.

Maybe the screen is bad, or maybe the flex that connects the phone board and the screen has worn out or maybe your phone virus has made the phone corrupt.

To figure out if it is a virus(corrupt) problem or not. Turn on the phone and use another phone line to call your number, if it rings, then the phone is not corrupt, and the other way round if it does ring.

While the screen is blank and you could still receive a call, then it is either the flex is bad or the screen itself is bad.

To figure out the main fault, I would advice that you take it to a phone expert in your area to diagnose the problem.

I wish you the best of luck.


Dec 21, 2009 | Nokia N95 Cellular Phone

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Lost ring styles and screen saver choices


this is because the ring tones or screen saver you have chosen may be stored or present in your memory card....
and when you connect your phone to computer via data cable it disconnects memory card from phone..... this can be checked by following method
1.connect your motorola v3i phone with computer via data cable.then go on any category i.e pictures,songs... then select the storage device u will find there only phone memory available no memory card option.this continues till ur phones remains connected...
SOLUTION
1.transfer all your selective files in phone memory,then this will not happen.
.......hope it will solve ur problem...
NAQASH

Jan 05, 2009 | Motorola Mobility RAZR V3i Cellular Phone

1 Answer

Blank screen


Solution for Frizzyloo:
The most likely problem is that the connections between the phone and the screen have disconnected or are not connected properly. See if the screen will work if the phone is slid down or half way up etc. Try pushing down on the area around the screen and see if it works then.

Also get it to a repair person if this problem is continual. The problem will not be covered under warranty unless you get it in for under a year and it's worth replacing the connections.

Solution for Zeewon:
Try starting up the phone with out the sim and if it starts fine then your sim needs replacing. Try the same with the memory card. Also check your battery, there should be a sticker around where the contacts are and if it's red then your battery and the back of your phone have been wet. Wipe the back of the inside of the phone then replace the battery.


Good Luck to you both.
Nat

Dec 25, 2007 | Sony Ericsson W550i Cellular Phone

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