Question about Dyson Ball DC24 Bagless Upright Vacuum

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How do I get to the belt on my DC24? - Dyson Ball DC24 Bagless Upright Vacuum

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There is not a belt on that model.

Posted on Nov 13, 2009

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Posted on Jan 02, 2017

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1 Answer

Does the dc24 cleaner head have a drive belt


This might answer your question. Belt can't be seen but there is some drive from the motor to the brush drive.
Dyson DC24 How To Replace The Brush Bar Motor

Support forDC24 Multi Floor

Nov 02, 2014 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

How to change a belt on a Dyson dc24?


Hi there, it's Jack at Dyson.

DC24 doesn't use a traditional, user-replaceable belt. Instead it has a belt engineered to last the lifetime of the vacuum - it's protected by a sensor which shuts off the brush bar if something jams it. Please don't attempt to dismantle the cleaner head any further than is shown in the User guide, as this could void your Dyson guarantee.

If the brush bar in your machine won't rotate, it may just need to be reset. This is simple to do following the steps shown in our Support video. Use something like the eraser-end of a pencil to push the red reset button until you feel a click.


Please note, the brush bar will never rotate when the machine is standing upright, so make sure you recline your DC24 into the normal vacuuming position before testing it.

I'm confident this will resolve the issue, but if you would like further help or advice after giving this a try, please call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 26, 2014 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Does it have a belt


Hi
There is no belt to be replaced for DC24. But if you are experience loss of pickup, just follow these steps in this video by Dyson
http://youtu.be/akGLQ7UbctY

May 27, 2013 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Dc24 broken belt. Where do I get a replacment!


Hi there, it's Jack at Dyson.

DC24 uses a belt engineered to last the lifetime of the machine. It's protected by a safety cut-out system, which shuts off the brush bar if something jams it. If the brush bar in your machine isn't rotating, it's likely the machine simply needs resetting. This is simple to do - please follow the steps shown in the video below.

The brush bar will never rotate when the machine is standing upright, so make sure you recline your machine into the vacuuming position before testing it after the reset procedure.

I'm confident that this will resolve the issue, but if you would like any further advice, please give our freephone customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 31, 2013 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Replaced all the brush on the dc24 multi floor and it is still not turning, there is no problem with the electrical pins either


Hi there,

I'm sorry to hear you're having difficulties with your DC24. The belt is unlikely to be the cause of the issue you're experiencing, because your cleaner is equipped with a safety device which stops the brushbar before any damage can occur. Please note that attempting to access the belt will invalidate your 5 year warranty.

To restart the brushbar, you may just need to reset the cleaner. This is very simple to do - please follow the steps shown in our online support guide:

http://www.dyson.co.uk/support/help.asp?article=1502&product=DC24-ALLFLOORS


However, if you've already followed these steps and are still having difficulties, please get in touch with us directly. One of our experts will be happy to provide the assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Sep 07, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

2 Answers

Does the dc24 have a belt


Yes it has belt. The dc25 vacuum is same as dc24 vacuum.------------ Click this link below for more details:--- http://howtobyme.blogspot.com/2011/08/belt-on-dyson-dc25-and-dc24-vacuum.html ---------- This will help.Thanks.Helpmech.

Aug 19, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

The front roller is not working on my Dyson DC24 upright vacum cleaner. I can't find a belt in the front assembly.


Hi, it's Jack at Dyson.

You may be able to resolve your problem by following these simple steps:
http://www.dyson.co.uk/support/help.asp?article=1502&product=DC24-ALLFLOORS

If you're still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Customer Service

Jun 05, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

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