Question about Freecom Portable II External DVD Drive
After 1yr of no problems my freecom toughdrive 160GB has disappeared regarding my acer laptop. No response at all. Power light is on and can hear drive spinning but no recognition at all. It is not recognised on other computers either, as in nothing at all - no message no nothing. Would appreciate any help. If nothing else can I get my files back?
Many thanks, Rob.
Your files are safe on the HDD, the trick to retrieve.
You should have backup at the end of your sessions
If you have the setup disc, reinsert and run!
Posted on Nov 13, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
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click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps
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