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The safely remove hardware function doesn't work on HP Printer and MagicJack Plug-in

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First of all there is no need to exit the USB by clicking Safely Remove Hardware function. Default in windows you can remove the USB without using the Safely Remove Windows option. Don't worry about this.Thank you for contacting Fixya.

Posted on Nov 13, 2009

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Posted on Jan 02, 2017

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The printer does an Error code 0xc18a0001 Ink failure and the computer doesn't seem to take the printer on I plug it in and out doesn't matter it's just like if I wouldn't plug in any new...


TO clear the error and return the printer to working order you will need to do an ink purge and reset. The problem is caused by air in the ink cartridges. This can happen if you use refilled cartridges or if you let the ink run to low and try to print something. Here is a link to an article that explains what has happened and how to solve the problem.

I hope this helps, if so please rate my solution.


Sep 23, 2011 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

My hp officejet j3680 doesn't want to scan anything everything else seems ok but i don't have the disk any more and it says to refer to product device documentation top troubleshoot ..i do have it...

Some laptops cannot run some printers/copiers/scanners from the usb ports. If you have always run your officejet from your laptop with everything functioning correctly, there may be a problem with your printer hardware. If you have just tried it with your laptop, it may mean that your laptop cannot power your printer. It might help to plug your laptop into an AC outlet and make sure you have the most current, correct drivers for your printer. You can go to the HP website to download drivers. Will your printer make copies? If not, there may be a problem with the light in your printer which is used for copying and scanning.

You can determine if your problem is with the printer or the laptop by connecting the printer to a desktop by usb or printer port to see if all of its functions work correctly. If they do, you can print from the laptop through a home network.

Jul 26, 2011 | HP Officejet J3680 Multifunction Printer...

1 Answer

My hp laserjet 1012 hardware is not being found on my computer. i have a hp pavilion slimline computer. could some one please help. the usb cord and is correctly hooked up to the printer and the computer....

lower right hand toolbar: click on safely remove harware and disconnect the printer from your tower. With HP's you have to download the software first during this download it will tell you when to turn on the printer then plug it into the usb port. if you don't have the software disc you can download it from

Jan 13, 2011 | HP Office Equipment & Supplies

1 Answer

My touchpad is not working for click(touch) operation. I feel that this started happening after plug in a USB mouse

When you plug in a USB mouse, the touchpad is usually automatically disabled. Look in your control panel under Mouse or Pointing devices. You will want to look at the settings to ensure that your touchpad turns back on after you unplug the mouse. If your touchpad is NOT returning to normal functionality after you unplug the mouse, try the "safely remove hardware" option (If you have windows). Look in the lower right corner of your screen. If you have a small green arrow icon that safes "safely remove hardware" when you put the mouse pointer over it, click on it. If the mouse shows up in the list, highlight it, and click Stop. You can then remove the mouse when Windows tells you it's safe to do so. This may then return full functionality of the touchpad. In some cases, the mousepad click functionality will be disabled if a USB mouse is plugged in. It can remain so if the system doesn't fully acknowledge that the mouse has been removed. That's why I'm suggesting to try the "Safely Remove Hardware" option first. If that doesn't work, there may be a physical problem with your touchpad and it will need to be serviced.

Dec 05, 2010 | Acer Computers & Internet

1 Answer

HP psc 1315 printers lights keep glowing ...not working

this issue basically occurs if the printer carriage is not moving properly or if there is a need to reset the printer. From the information provided it indicates that the issue might be with the printer hardware malfunctioning. However, before confirming the same let us try to resolve the issue by performing the steps. If the issue persists, then I am afraid the printer needs the service/replacement.
Kindly, follow the steps listed below to resolve the issue:
*** Step 1: Check the power*****
1. Verify that the computer and the all-in-one product have a three-prong power plug.
2. Remove the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
*** Step 2: Power cycle
Please perform the steps below to power cycle your all-in-one, performing power cycle will remove electrical surges from the printer.Before performing these steps please remove the surge protector and connect the printer directly to the outlet.
Please follow the steps below to power cycle your all-in-one:
1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB/Ethernet cable.
2. Wait 30 seconds.
3. Plug in the power cable only.
4. Repeat steps 1-3 two more times.
5. On the third time after plugging the unit into power, reconnect the cable from the all-in-one to your computer.
6. Now check the functionality
Now, this should refresh the printer by removing the surges if any.
*** Step 3: Reset the printer
Reset the All-in-One to the factory default settings by using these instructions:
1. Disconnect and then reconnect the power cord.
2. When the lights begin to flash, press and hold On/Resume and Number of Copies.
When only the On/Resume light is flashing, release the buttons.
When the On/Resume light is steady, the reset is complete.

*** Step 4: Clean the cartridges
I am enclosing an HP web site wherein the instructions are included to clean the cartridges, please visit to perform them:
After performing the steps now check the functionality of the printer. By now, I beleive the issue is resolved. However, If the issue persists, then I am afraid it indicates that the issue is with the printer hardware malfunctioning and the unit is not functioning properly and the unit might require service/replacement.
I regret for the inconvenience caused.
If you wish you can go for upgrade options that are nothing but refurbished models offered by HP at lower costs compared to marked prices with certain extended warranty. If you are intrested in these upgrade options then let us know so that we can furnish the details to you.
In the end, I sincerely apologize for any inconvenience as I could not assist you much in this regard due to the (hardware ) nature of the issue.
You can always get back to us for further technical support. If you have further questions please reply to this mail, I look forward to assist you.
Pradeep kumar Bandaru

Jul 15, 2010 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Can't get my hp deskjet to print. all my usb ports work fine. can you help? there is an icon: safely remove hardware on the bottom right hand corner? ?? Not computer saavy.

Turn off the printer and uninstall all printer software. Use the install cd to reinstall the printer and switch on when told to connect printer by the install prog. You should be OK from there.

Dec 22, 2009 | HP D1660 InkJet Printer

1 Answer

Hp officejet 6500 all in one, scanner suddenly quit working, small office network only two pcs, printer function works, but scanner says no connection? Removed HP driver, Reinstalled whole thing from Hp...

The scanner has a separate driver. Go to Device Manager and click "Imaging Devices." Is the scanner there? If yes, try to update driver. If it's not there, right click and select "scan for hardware changes." Plug and play should see the scanner and install it. If not, go to control panel, hardware, add device. Keep the disk in the machine, as you know it has the drivers on it. If there is a newer driver online, you can update later.

Aug 13, 2017 | HP Officejet 4315v All-In-One InkJet...

5 Answers

Can't print

is this connected with a usb cable? did you try checking the printer status under control panel? try to download a HP Printing Diagnostic utility from

Jul 30, 2008 | HP PSC 2110 Color Printer

3 Answers

USB port problems with hp printer

There are few things to remember using USB.
  • If your System is in hybernation mode, don't remove any attached USB device, because it will damage your USB driver. This is one of the known problem from microsoft.
  • If you have to remove any USB device use 'Safely Remove Hardware'.

To remove currepted USB drivers its not enough to remove your printer drivers.
  1. You should un-install the 'Universal Serial Bus Controllers' from Device Manager.
  2. Then re-boot to clean registry.
  3. Install the 'Universal Serial Bus Controllers' using XP Setup CD.
  4. Then check the Mass storage, PDA etc, it should recognized by XP.
  5. Then install printer driver (don't attach printer to system untill setup finish or setup says to connect).

I think it will fix.
Please let me know your feed-back.


Apr 15, 2008 | HP Photosmart C3180 All-In-One InkJet...

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