Question about HP PSC 1315 All-In-One InkJet Printer

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My paper keeps jamming

Can somebody help me evertime I press print the paper jams. It does the same thing when I scan and print the scaned copy.

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Re: My paper keeps jamming

Clearing paper jams Paper jams can occur for a variety of reasons but are usually paper related. Follow the steps below to clear the paper jam:

  1. Turn off the all-in-one and unplug the power cord. With the power off, the paper feed rollers will turn.
  2. Open the rear access door of the all-in-one by pressing in on the left side of the access door and then pulling it toward you. NOTE: All paper jams must be removed by pulling the paper out the back of the all-in-one using the rear access door. Pulling the paper out the front of the all-in-one rotates the paper feed rollers in the wrong direction and can lead to additional problems. Figure 1: Rear access door c00101861.jpg Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
    • If under warranty, contact HP to obtain a replacement part.
    • Click How to buy on this page to order replacement parts.
  3. From the rear access door opening, gently pull the jammed paper free.
  4. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray. Do not continue to push the paper in after some resistance is felt. If the paper is pushed in too far, more than one page will feed into the all-in-one at a time.
  5. Reattach the rear access door by inserting the two pins on the right of the door into the holes for them (as shown in Figure 3 below) and then pressing in gently but firmly on the left side. Figure 2: Inserting the rear access door guide pins into the holes c00099183.bmp
  6. Reconnect the power cord to the unit and turn the unit on.

Posted on Jan 08, 2008

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Re: My paper keeps jamming

The paper jams everytime I try to print something I checked and there is nothing init that I can see I checked the back and took out the paper that was there but it still says paper jam

Posted on Sep 07, 2012

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so there could be issues on the cartridge or on the hardware of the printer so
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If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact a Canon service representative.
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