Question about H&B MP401 MP3 Player

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Mp4 player - accidental deletion of software

Hi - I also bought a mp4 player (synergy) in Singapore, and gave it to my wife as a Xmas present. I managed to load some songs onto it, but when I tried to delete the demo songs, it deleted most of the software with it. It now cannot function. The main menu options are there (songs, pics, text etc) but when I go in there it simply says "empty disk". That is the same for every menu option. It seems I accidently and very easily deleted all the software. When hooked up to my laptop I see the usb connection there, but when I click on it, it is not recognised.
What can I do? Where can I reload the software?
Thanks
Mark S

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  • Yonderman Jan 08, 2008

    thanks for the feedback. I did try this but I get the message "the file or directory cannot be created" when I try to copy music files (.wma files) over. I think I have done something to lock the player so I can't download anything. My brief play didn't fix it, so any hints on what I should do would be helpful. The file shows nothing when I click on the drive in my computer, whereas it used to show files before I had these problems.

    Thanks

    Mark

  • Yonderman Jan 08, 2008

    thanks for the feedback. I did try this but I get the message "the file or directory cannot be created" when I try to copy music files (.wma files) over. I think I have done something to lock the player so I can't download anything. My brief play didn't fix it, so any hints on what I should do would be helpful. The file shows nothing when I click on the drive in my computer, whereas it used to show files before I had these problems.
    Thanks
    Mark

  • Anonymous Jan 09, 2008

    I managed to load some songs onto it, but when I tried to delete the demo songs, it deleted most of the software
    with it. It now cannot function. The main menu options are there
    (songs, pics, text etc) but when I go in there it simply says "empty
    disk". That is the same for every menu option. It seems I accidently
    and very easily deleted all the software. When hooked up to my laptop I see the usb connection there, but when I click on it, it is not recognised.

    What can I do? Where can I reload the software?
    i have this same problem,can the software be reloaded and where do i go to get it? thank you so much for your help.

  • Anonymous Jan 09, 2008

    I managed to load some songs onto it, but when I tried to delete the
    demo songs, it deleted most of the software with it. It now cannot
    function. The main menu options are there (songs, pics, text etc) but
    when I go in there it simply says "empty disk". That is the same for
    every menu option. It seems I accidently and very easily deleted all
    the software. When hooked up to my laptop I see the usb connection there, but when I click on it, it is not recognised.

    What can I do? Where can I reload the software?
    i have the same problem,can you please advise me where i can go to reload this software if possible. thank you so much for your help!

  • Anonymous May 24, 2008

    i purchased a mp4 player from thailand make Apple. i do'nt know how all
    the software of that mp4 player deleted.now it is showing no software ,
    download softare. i am not able to find the compatible software from
    anywhere . plz tell me the solution for the same.

    thank you.





  • Anonymous Sep 02, 2008

    I am also having same issue directory or file path cannot copy and i went to website but cant read it because it is in chinese or something please help so i can get more songs on mp3

  • Anonymous May 21, 2009

    Exactly the same problem with Synergy DMP806 MP4. Was there any reslove forthcoming from the previous post?

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Ok...here goes...

go to "My Computer"

Right-Click the "Removable Disk" icon, and scroll down to "Properties"

click "Properties" and another window will appear. There are Tabs at the top of the window. click the "Tools" tab.

select the "Check Now" function located next to the "Error-Checking" option. ANOTHER window will appear.

select "Automatically fix file system errors" and click "Start".

This takes around 15 seconds and usually fixes the problem. you will then be able to add/delete files in the MP4 player.

Posted on Jan 03, 2009

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MY MP4 IS LIGHTWAVE IT JUST LIGHT

Posted on Oct 27, 2008

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Reformat your mp4 player thats what i did and now works great
it will delete all your songs but you can put back in

Posted on Sep 02, 2008

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HI, I bought a Synergy as well a week ago in Singapore (without thinking) and am setting it in action right now. When connected to your PC, you should be able to see it as a drive in "my Computor". If so, you can drop WMA/MP3 into it and other as photos. I am still myself struggling to get video content into the unit hense the asian format AMV that is noy easy to find a working converter for. /mats jansson

Posted on Jan 08, 2008

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