Question about Dymo LabelManager 300 Desktop Labelmaker Printer

4 Answers

Not printing at all. Screen appears as series of exclamation marks

Hi,
Using Dymo LabelManager 300, when I press the print button, the screen comes up with a series of exclamation marks( !!!!!!!!!!!!!!!!!!!!!!!!!!! ) and it won't print.

We no longer have the manual, can you please help us.

Louise

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  • PJRec Jan 30, 2008

    I am having the same problem. I put a new print cartridge in and the exclamation points are gone but the printer just clicks and doesn't print.

  • Badtech Mar 06, 2008

    Does not print, series of exclamation points displays about two seconds.



    Motor does not advance with cartridge out and cover interlock engaged. Does not appear to be a cartridge or power problem.

  • Anonymous May 13, 2008

    Not printing at all. Screen appears as series of exclamation marks problem,

  • Anonymous Jun 29, 2008

    I have changed the batteries, changed out cartridges and cleaned everything to clean and it still isn't working.

  • Anonymous Sep 03, 2008

    Yes, the same problem. when I tried to print... "!!!!!!!!" showed up on the little screen. Cannot print... So what's the solution here?

    throw this away? in that case... is this recyclable?

  • Anonymous Jan 13, 2009

    I have the same problem a series of exclamation marks appear on the screen and it wont print out. I have put a new cartidridge in, changed the batteries and given it a clean. The cogs seem to be turning but making a loud clicking noise.

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4 Answers

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I had the same problem with my label marker. Changing the batteries fixed the problem

Posted on Jun 28, 2008

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I JUST HAD THE SAME PROBLEM YESTERDAY. SO I TOOK MINE APART AND FOUND THAT ONE OF THREE SMALL WHITE DRIVE GEARS WAS BROKEN. I'VE HAD IT FOR 6 YEARS BUT ONLY PRINTED ABOUT 20 LABELS. I CALLED TECH. SUPPORT AND THEY SAID IT WOULD COST $70.00. I ONLY PAID $90.00. TIME FOR A NEW ONE

Posted on Feb 18, 2009

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This is probably due to a broken nylon pinion gear, the one which meshes with the capstan drive motor. Due to poor design, the gear is only marginally heavy enough to stand the strain of being press-fit onto the shaft that runs through it. The failure mode is that the gear splits along one of the seams between the teeth and then simply spins on the shaft. This appears to be a common problem with the LabelManager 300, which is really too bad because the printer is otherwise an excellent machine. Anyway--
Replacement parts are not available, and the design is a ***** to repair but it can be done. The short story on the repair trick is to:  1. unscrew the two fasteners (one near the print head accessed from the front and one accessed from the rear once the back is off the unit) that hold in the motor and gear assembly, 2. pull off the motor worm gear 3. unclip and push motor back
4. remove the mating gear/shaft assembly by extracting the shaft running through (broken) mating pinion gear and associated 2nd stage worm gear 5. clean gears and shaft with pure iso alchohol 6. drill out split pinion gear with #47 (.078") bit 7. superglue pinion gear back onto shaft, centered on spline (i.e. where it was before). Use pliers or clamp to hold gear snugly against shaft for 12 sec or so while glue sets 8. press fit 2nd stage worm gear back on the other end of the shaft (again, centered on spline where it was in the original assembly) 9. modify motor assembly plastic baseplate by cutting narrow "V" **** in plastic "tunnel" that shaft previously went through, so that shaft can be pressed into place without disassembly/reassembly of gears. This is the trick... 10. when shaft assembly is back in place, reassemble worm gear onto motor shaft and press motor back into position. Worm gear should now mate with pinion gear on shaft assembly and the motor shaft should be readily turnable with fingers. 11. reassemble motor/gear assembly onto label printer metal baseplate and test.
Be certain, for Step 7, that the gear and shaft mating surfaces are grease-free and use a good-quality superglue. Epoxy does not work for this repair!!
Have fun and good luck. crd

Posted on Aug 07, 2008

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According to the manual:
No response when pressing the print key
!!!!!!!!!!!!!!!!!!!!!!!!! in the display indicates a printer jam. Press any key to return to normal display, then, open the cassette compartment and free the jam.
I had the same problem but there was no jam so I haven't been able to fix the problem. Even removing the original tape cassette with a new one doesn't fix the problem.

Posted on May 06, 2008

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Posted on Jan 02, 2017

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SOURCE: Dymo LabelManager 300

I would suggest reinstalling the driver.

First disconnect the label writer, then go to :

https://global.dymo.com/enUS/RNW/RNW.html?pg=std_adp.php&p_faqid=101

Scroll down and you will see your model number and download the drivers. Then run the installation again and it should prompt you to connect the label writer, which should fix the problem

If not also try reinstalling the "Label Software Application" listed on the same page as well.

Posted on Jul 15, 2009

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