Question about Brother DCP-110C All-In-One InkJet Printer

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Having unable to clean error message


I am facing a problem with my printer recently after i recover my computer. My printer keep on showing this error message "Unable to clean refer to chapter troubleshooting and routine maintenance in user guide". I had look through the guide but the guide only state that there might be foreign obstacle obstructing the cleaning process. I open the scanner cover and take a look into it but there was noting and the scanner work fine only the printing function is not workable. Anyone can help me to solve this problem or is there other possiblilty that lead to this problem? Thank in advance=D

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Re: Having unable to clean error message

Your dcp needs a new waist ink tank (absorber).

Search brother homepage of your country for a service dealer near your home and buy an ink absorber. post here again when done. will give you the instruction then.

Posted on Jan 08, 2008

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Re: Having unable to clean error message

"Unable to clean" can refer to several error codes including printhead failure. Unless there is paper in the carriage/printhead path you will need get machine serviced at a service centre. For the price of replacement however it is usually worth replacing. The machine after some time will usually display the error code if you can let me know this I could let you know what it is.

Posted on Jan 21, 2008

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1 Answer

Error message "unable to clean"

Try this solution.

Choose RUN
Type the letter "cmd"
Type the word "net stop spooler"
Go to C drive
Choose to Windows Folder
Click show content
Choose system32 folder
Choose spool folder
Choose printer
And delete all printing jobs pending
Again go back to CMD window and type the word "net start spooler"
Restart your computer also turn off your printer and switch it on.

If still, next procedure is to uninstall and reinstall the printer software to solve the problem

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This is the error message which refers to ink system failure, printer shows this message when the ink system of the printer would not allow you to printer

Please follow the the steps given below
Make sure that the printer's power cord is connected to the walljack (Avoid if there is any surge protector or extension cord) Take out all the ink cartridges Take a clean cloth, dampen it in distilled water and with that cloth clean copper contacts of the cartridges firmly Let them dry for 2 minutes Unplug all the cables from the back of the printer while printer is turned on (After closing all the doors that are open and also keep the cartridges out) After 2 minutes, plug in the power cable Put the ink cartridges in one by one, then close all the doors again Printer would start going through some maintence and then would start aligning the ink cartridges All the best!! Regards

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I am having a problem with my Brother copier scanner printer model mfc240. Am unable to resolve error message "clean unable 4F".

Hi there
Brother 4F
Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.

All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
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46 means the ink absorber box is full, it only costs around $10.00 to replace but you need to get into service mode to reset the counter. I'm not allowed to give out that info...

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1 Answer

Brother DCP 110C error unable to print

Hey, its the in-built annual maintenance by "Brother", get it to the service centre, if the warranty is valid. I've faced the same problem sometime last year, I'm facing it now. Which my warranty has already expired.

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4 Answers

Unable to clean

Hi, I tried the solution above "by obiewan" it work's for me but I do a little changes on his pattern.

1. Unplug your printer
2. press down the menu/set then plug it (just keep oh pressing it down until you see the message error 46 show up on LCD)
3. press 80
4. then look for "Purge", i think its on the 25th when you scroll down
5. then reset the pruge count to "0" by pressing 2 7 8 3
6. then press stop/exit
7. then press 9 twice


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does it say an error after "unable to print",what lights? are all inks good?, is there any bits of torn paper inside where head and carriage side up and down?



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Printer message: Unable to Print

5A means that the purge cam stopps abnormally when it is in use. This could be of a broken cam shaft. You have to replace the whole purge unit. This is a service job to do!

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