Question about Logitech Harmony 890 LCD Remote Control
I picked up my harmony 890 remote last night and the screen was solid blue - no icons or text. Some commands work but others do not. I have removed the battery and completed a firmware update but no change. Is this fixable?
Try putting the remote in 'safe mode' before doing the firmware update. I can't think of anything else you can try, but 'safe mode' --> Firmware update often does the trick. Here's how:
Launch the Logitech Remote software on your computer and click on "Downloads" (on the top menu bar). Then, take the battery out of your remote and at the same time you connect the USB cable to your remote (it should be already connected on the computer end) press and hold down the Off button at the top of the remote. This will put the remote in "safe mode". Continue to hold down the Off button until you see the message "safe mode requested" on the remote's screen and the screen starts blinking. Now, since your screen is not behaving properly, you may or may not see this message, but after about 5 seconds you can release the Off button. Now, go back to your computer and click on "Firmware". If the software is able to communicate with the remote, an update to the remote's firmware should be executed. This has solved many a 'blue screen of death' problem. Good luck!
Posted on Mar 06, 2010
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Posted on Jan 02, 2017
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