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You can download a manual from http://support.apple.com/manuals/ and if you want video help you could go on youtube and search for ipod nano 5th generation and yoou should be able to pick up some instructional videos there. Hope this helps.
to eject the ipod on the bottom tray on ur screen itl b ther as a lil hardware logo right click on it thn click saftly remove thn a box wil cum up select ur ipod thn click stop thn shuld say removed saftly nd r u using the software provided wiv the ipod properly to add ur songs coz its gota convert each track