Question about Sony PlayStation Portable (PSP) Console

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EVERY TIME I TURN MY PSP ON IT JUST FREEZES AND I CAN`T GET TO THE MENU, AND IT WONT LOAD THE UMD GAME. WHAT SHOULD I DO?

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  • 188 Answers

If your PSP is still under warranty, then bring it back to SONY.
If it isn't... bring it to repairs, SONY, or other techicians/ smaller companys, which are usually cheaper!

Posted on Nov 13, 2009

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1 Answer

How to fix my psp 2004 problem the game could not be started (80020321) pls help,


This error is appearing because there is a setting in the hidden configuration menu that is set to require a UMD game disc to be in the PSP when it attempts to load.


Turn off the PSP, then hold the R button down while turning on the system. You will be in the Recovery mode/Configuration menu. Choose configuration, then go to the 5th option, and press X once. This will switch it to "NO UMD". Then press X on "Back", then "Exit". Once you restart you should be able to load the ISOs, CSOs etc. without getting the 80020321 error.


Hope this helps you!


Mar 03, 2011 | Sony PlayStation Portable (PSP) Slim...

1 Answer

When i try to run a iso/cso game, the white psp would shoe up and then the screen truns black went back to the psp menu and it said Game could not start 80020148 my psp's system software is 5.00 M33-4


What you need to do is disable the umd from within the custom firmware menu. Completely turn off the PSP (hold the power button up until it turns off). Then while holding the right shoulder button, turn the PSP on. The recovery menu will load. Select configuration and then disable the "no umd" option. Exit from the recovery menu and insert a umd disc into the PSP. Make sure auto start is also disabled in the PSP menu settings. You should now be able to run your game.

Hope this helps and thank you for using FixYa

Jan 06, 2011 | Sony PlayStation Portable (PSP) Console

1 Answer

My psp isnt playing a brand new game. it wont load the umd. the umd is pretty clean. i wait for it to load and it wont.


Below where the UMD game appears on screen try the button below that should say 'Update PSP'. The game could have an update for the PSP and won't play without it. If this doesn't work contact Sony Website Forums and see if anybody there has had the problem.

Oct 31, 2010 | Sony PlayStation Portable (PSP) Console

1 Answer

My psp freezes at one point in the game. thought it was the game so i tried my other baseball game and it freezes in the same spot. I cant exit game and go on to the next


are you using Umd discs? or dark alex CFW?

if you trying to load iso games in your memory stick try to change another memory stick...

Or Open your PSP and clean the umd laser unit..

Good Luck!

Dec 08, 2008 | Video Game Consoles & Games

2 Answers

UMD load issues


have u droped it or got somthing in it

Mar 25, 2008 | Sony PlayStation Portable (PSP) Console

4 Answers

PSP Error 80020148 when playing FIFA 08 UMD


alright turn off your psp by holding down the power switch for atleast five seconds. when it is turned off hold down the right trigger (the R1 button) then at the same time hold down the power switch button to get to the recovery menu. after that go to configuration then somewhere amongst all of the displayed lines one of them should either say no umd or umd required toward the end of the text. if it says umd required change it to where it says no umd. then go back and go to advance then advance configuration and disable all and this should solve your problem. hope i helped.

Feb 21, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

Where is the UMD?


UMD is Universal Media Disc, its a small disc are used for PSP.  press the "eject" button on the top to open the disc tray. Usually the problem its not from the UMD, but from the console.

The first check the version you are running on psp, >> Go to the PSP Menu and move across to the "Settings Menu". Scroll down, select to "System Settings" >> "System Information" and you should see version of your PSP. If the UMD has a high version than ur console, u need to update ur psp. 

plz visit my blog, for psp update guide.

Oct 28, 2007 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp not saving or loading


Hi Spazza2,

Did yout try using the same UMD game your brother was using and see if the game format has anything to do with it?  Since you upgraded, the UMD game may be old, and might not work with Version 3.71. It sounds like your PSP is working just  fine other than that.

Oct 22, 2007 | Sony PlayStation Portable (PSP) Console

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