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My mac has frozen an is not responding to the force quit commands? is there any other options? thanks

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Frozen mail box

Try force quitting the Mail Application.

You can do this by going to the Apple logo in the top left corner of your screen, click Force Quit, and select Mail. Then, try relaunching.

You can also get to it by pushing Command + Option + Esc on your keyboard at the same time.

If all else fails, try restarting. Checking for the latest system updates never hurts either (but, make sure you backup first!)

Hope this helps!

Sep 15, 2014 | Apple 24" iMac Desktop

1 Answer

I have a little spinning colored circle on my screen and it will not let me close a file that i had open or shut down the computer, can you help me?

Press these three keys: command+option+esc.
You'll see a list of the apps you currently have open. At least one of them will probably say "(Not Responding)" next to the app name.
For any apps which are listed as "Not Responding", simply click the app name and then click "Force Quit".

May 08, 2014 | Computers & Internet

1 Answer

Frozen email on a mac

Using Force Quit Force Quit is the Mac's common way of telling an iced application "I've had it; I'm not going to take it anymore!" Choose Mac menu --> Force Quit or press Command+Option+Esc. A window appears, and you can click the name of the deviant application (not responding probably appears next to its name). With Force Quit, you typically don't have to reboot your computer.
Because you will lose any unsaved changes, Apple throws up a little admonition before allowing you to Force Quit. Alas, you may have no choice.
Dealing with a program that quits on you Sometimes, for unknown reasons, a program keels over. You could reopen the app and hope that this was a one-time aberration caused by mischievous space aliens. Or, you might have a chronic ailment on your hands.
When programs suddenly drop, you may see dialog boxes with the word unexpectedly, like the ones shown in Figure 1. The box on the left appears the first time you experience this issue; the box at the right shows what happens if the problem persists. If so, you may want to click Try Again to safely relaunch the fussy program. OS X restores the application's default settings (thus setting aside newer preferences settings), in case something you did caused the snafu.

Figure 1: When an application unexpectedly quits . . . and quits again.
Assuming that everything went swell from there, you'll be given the option of keeping the new settings upon quitting the program. Your old preferences are saved in a file with a .saved extension, in case you ever want to go back. If that is the case, move the newer and current preferences file from its present location and remove the .saved extension from the older file.
If the problem continues, it may be time to visit the library. (No, not that kind of library.) A Preferences folder lives inside your Library folder, which in turn resides in your Home folder.
These preferences files have the .plistsuffix and typically begin with com.followed by the name of the program, as in Try dragging a .plist file with the name of the troubled application out to the desktop. If the program runs smoothly, trash the corrupted preferences file.
Forcing a restart Force Quit usually rescues you from a minor problem, but it's not effective all the time. If that's the situation you're in now, you'll likely have to reboot. The assumption here is that your frozen computer won't permit you to start over in a conventional way by choosing Mac menu --> Restart.
Instead, try holding down the power button for several seconds or press Control+Command and then the power button. If all else fails, pull the plug (or remove the battery from a laptop), though only as a last resort.

Apr 15, 2014 | Apple 24" iMac Desktop

1 Answer

How do you reset power management on the ibook g3

For most situations, a restart is sufficient. If the computer has stopped responding, try these steps, in order, until the computer responds:
  1. Force Quit (Option-Command-Escape)
  2. Restart (Control-Command-Power)
  3. Force Shut Down (press the power button for 10 seconds)
Only perform a PMU reset on the computer if none of the above steps resolved the situation.

Mar 26, 2014 | Apple iBook G3 Mac Notebook

1 Answer

How to force quit out of a frozen preview program

You can try by clicking on the Apple logo in the top left of the screen in the menu bar and then selecting the "Force Quit" option.

Selecting this option should show you the running applications. Choose the application you would like to quit and then click the Force Quit button.

You can also open the force quit window by pressing Command-Option-Escape on the keyboard.

Hope that helps!

Apr 01, 2013 | Apple MacBook Air

1 Answer

Apple laptop got frozen during skype conversation

Hold down the power button for 10 seconds - this will force the laptop to shut down

Apr 11, 2012 | Computers & Internet

1 Answer

I have a problem with my 21.5in imac it is stuck on a grey screen with spinning wheel

Hold down Command+Option+Escape to bring up the Force Quit Application menu. One or more of your programs will likely have a '(Not Responding)' beside them. Select that application and click Force Quit, it will ask you for confirmation but go ahead. Then turn off your computer. Hit the power button to turn it on and immediately hold down Command+Option+P+R until you hear the tone happen twice. Log in normally and try to open that application again.

Mar 13, 2011 | Apple 21.5" iMac Desktop

1 Answer

My Mac Pro display screen is frozen. I was trying to move files from my external hard drive. How do I reboot?

Try the following key command: Command + Option + Esc If that does not force quit the Finder or Application then, Hold Down the power button until the machine turns off.

Nov 29, 2010 | Apple Mac OS X 10.4

1 Answer

Cannot quit safari before beginning this update

Thank you for contacting Fixya Support

In order to quit Safari before updating, if the web browser cannot be closed normally, you can simply perform a Force Quit by pressing the Apple Command Key + Option Key + the Esc Key and this will bring a window up displaying all currently open applications including Safari.

If you see that Safari is listed in that window, it should have a "Not responding" tag next to its name.
Simply click on the Safari name and press the Force Quit button and it will close out the Safari application.

If you require more information or assistance with this issue, please don't hesitate to reply to this post.



Jun 26, 2010 | Apple MacBook 13"White /2.0Ghz Intel Core2...

1 Answer

How to exit a program that is responding

Do you mean NOT responding?
If so, hold down the command key (that's the one right next to the space bar), then hold down the ALT key (that's the key next to the command key) and while you are holding them down press the ESC key (top left hand corner of the keyboard).
A window will open up showing all the running programs. Normally the problem program will be high-lighted and will have (not responding) tagged onto the end of its name. At the bottom of the window is a button marked "Force Quit".
Alternatively you can mouse over the program's icon in the dock, click on it and hold the click for a couple of seconds. A menu will pop up with "Force Quit" in it. That's it.

Jan 24, 2010 | Computers & Internet

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