Question about HP OfficeJet 7310 All-In-One InkJet Printer

2 Answers

Hp 7310 couple of problems 1. scan, copy or print, only half the page will print, scan or copy. 2., now when i put in a new ink cartridge, it wants to start printing the alignment page but only half will print and then it says "alignment cancelled" the machine will not fax or let me do anything now until the cartridges align. call hp tech support and they say they cannot fix and want me to send this one in and upgrade, for a lower normal price of course through them. want to try to fix before i spend that kind of money again.

Posted by on

2 Answers

Re: hp 7310

I had the same problems. I happened to have bought TWO color cartridges, so I replaced it and YES now it works fine. Aparantly the color cartridge was defective.

Posted on Apr 26, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.

    Vice President:

    An expert whose answer gotĀ voted for 100 times.


    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 58 Answers
Re: hp 7310

If the color cartridge doesn't print the color bars on the alignment page (either, redish pink, yellow or blue) then the alignment process will not finish. Same for the black. If the black cartridge is printing ok, then replace the color cartridge and try this again...

Posted on Jan 22, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Hp officejet 4620 does not print with starter cartridge

If printer is in warranty, demand for replacement.

1. Check ink levels in printer..if levels are showing, take out all ink cartridges refill them.
If levels are zero, go for new cartridges.
2. If ink level are showing in printer & physically cartridges having ink, then problem with print head, try to clean the clogged nozzles.

Nov 16, 2014 | HP Officejet 4620 e-All-in-One Printer,...

1 Answer

HP Office jet 7310 all in one. Suddenly will not print after a very light printing. Low ink message did not come on.

Hp devices are famous for simply stopping printing if they even 'think' they are out of ink. The way this is done is electrically through the circuity on the ink cartridges. Two things I'd recommend:
1) Remove each cartridge and take a pencil eraser and rub up and down with the eraser on the circuit side of the cartridge. Don't over do it, but do rub until you see the metal become a bit shinier. Then reinstall the cartridge and see if the problem goes away.
2) Try a new cartridge and see if the issue goes away. Always a good practice to keep a spare on hand!
Hope this helps!

Jun 20, 2011 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Scanning and copying.

Check out this link to get the problem solved.....

Nov 25, 2009 | HP PSC 750 All-In-One InkJet Printer

2 Answers

How can I clean my 7310. When it prints it almost

If you put something in the interlock switch so that it thinks the cover is closed and power up, watch for the cleaning assembly to move to the front, there are 3 or 4 rubber squeegees that wipe the cartridges after cleaning. Unplug the printer while they are out and clean them with a damp Q-tip, just water damp, as the inks are water soluble.

Nov 04, 2009 | HP OfficeJet 7310 All-In-One InkJet...

3 Answers

Acts like its printing but no ink on paper

Using HP Director, you should be able to check estimated ink levels by selecting Settings -> Print Settings -> Printer Toolbox and then clicking on the Estimated Ink Levels tab.

If the ink levels appear to be sufficient, on the printer control panel press Setup, 1, 4. This will generate a self-test report. If there is streaking of any of the 4 bars at the bottom of the page, the affected cartridge may need to be cleaned. If any of the bars are missing, the cartridge needs to be replaced.

To clean the cartridges, press Setup, 5, 1. This will print a page of patterns.

Mar 17, 2009 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Printing is crooked on the page...otherwise prints beautifully

Sounds like the print head / ink cartridge is not seated all the way. Open the door and check it. It also may be the wrong print head / ink cartridge. If you replaced the print head / ink cartridge recently, you may have the wrong one for your device. If it is a off brand or refilled print head / ink cartridge it may be damaged or incorrectly identified.

Jun 11, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Black ink does not print

I have a problem about my printer here. it doesnt print black color even if i replaced it with new cartridge...anyone have solution about this pls

Feb 16, 2008 | HP Photosmart C3150 Printer

4 Answers

Copy mode

Is this happening when you print or when you scan? If when scaning you could have something on the scanner bed... If this is happening when you print, it could be the cartride is defective.

Jul 06, 2007 | HP Photosmart 2575 All-In-One InkJet...

2 Answers

My printed and copied pictures have horozontal lines

White lines through copies White lines can appear on a copy in either a horizontal or vertical direction. How the white line appears on the copy will determine the cause and solution. Horizontal lines Horizontal white lines usually indicate the ink cartridge is running out of ink or has some clogged ink nozzles. Try the following steps: 1. Some of the ink cartridge ink nozzles may be clogged with dry ink. Use the ink cartridge cleaning service to try to clear them. Follow the steps below: 1. Verify that there is plain white paper in the Input tray. 2. Press Setup. 3. Press or to select Tools and then press OK. 4. Press or to select Clean Print Cartridge and then press OK. The unit prints a test page. 5. Examine the test page. If the print quality of the page is good, stop here. If the print quality appears to be getting better, run the Clean Print Cartridge utility again 2. If the self test appears better, Increase the copy quality setting (Normal or Best) and try copying again. If the quality is still poor, continue to the next step. 3. If the quality is still poor, one or more of the cartridges may be low on ink or empty. Follow the steps below to check the ink levels. 1. Open HP Solution Center. 2. Click Settings. 3. Click Print Settings. 4. Click Printer Toolbox. 5. Click the Estimated Ink Levels tab. Figure 1: Estimated ink levels - both cartridges low NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab and then click Printer Services button then click the Estimated Ink Levels tab. 6. Replace any ink cartridge that is low on ink. 4. If the ink levels are not low, clean the cartridge face and electrical contacts at the back of the print carriage. 1. Open the front of the unit to access the ink cartridges. 2. After the ink cartridges are at the center, unplug the power cord from the back of the unit, and remove the ink cartridges. The power cord must be removed to ensure that the unit is not damaged during the cleaning process. 3. Clean the cross-hatched area of the ink cartridge with a soft clean cloth that is slightly dampened with clean water to remove any build up. Avoid cleaning the ink cartridge nozzle plate. Cleaning this area can force foreign matter into the ink nozzles and plug them. Figure 2: Cleaning the ink cartridge 1 - Clean in the cross-hatched area only 2 - Do not touch the nozzle plate 3 - Clean the copper-colored contacts 4. With a soft lint free cloth slightly dampened with clean water, clean the copper-colored contacts on the back of the ink cartridges. 5. Allow the cartridges to dry before reinserting them. 6. Close the unit, and plug the power cord back in. 7. Print a self-test page to check the results. Follow the steps below to print a self-test page. 1. Press Setup. 2. Press or until Print Report displays and then press OK. 3. Press or until Self-Test Report displays and then press OK. The self-test report prints. 5. If the problem is not corrected by cleaning the ink cartridges, replace the ink cartridge(s). Vertical lines Vertical white lines usually indicate the scanner did not calibrate correctly. This can be caused by debris on the scanner glass or white reference pad. Try the following steps: 1. Turn off the HP all-in-one product and unplug the power cord. 2. Open the document cover to access the scanner glass. 3. Using a non abrasive glass cleaner, thoroughly clean the scanner/copier glass, and white lid backing on the inside of the top cover. CAUTION: Spray the cleaner onto the cloth. Never spray fluids directly onto the HP all-in-one product. 4. Plug in the power cord and turn on the HP all-in-one. Let me know what happens, Good Luck, Tim

Mar 14, 2007 | HP PSC 1315 All-In-One InkJet Printer

Not finding what you are looking for?
HP OfficeJet 7310 All-In-One InkJet Printer Logo

230 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts


Level 3 Expert

94198 Answers


Level 3 Expert

7983 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides