Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Hp 7310 couple of problems 1. scan, copy or print, only half the page will print, scan or copy. 2., now when i put in a new ink cartridge, it wants to start printing the alignment page but only half will print and then it says "alignment cancelled" the machine will not fax or let me do anything now until the cartridges align. call hp tech support and they say they cannot fix and want me to send this one in and upgrade, for a lower normal price of course through them. want to try to fix before i spend that kind of money again.

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  • eball Jan 22, 2008

    tried with new cartridges and it still cancels halfway through alignment.

  • mrsdebdav Feb 22, 2008

    Cartridge alignment cancelled, and color printing is TERRIBLE. Have tried replacing the cartridges, cleaning the cartridges, and nothing helps.

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I had the same problems. I happened to have bought TWO color cartridges, so I replaced it and YES now it works fine. Aparantly the color cartridge was defective.

Posted on Apr 26, 2008

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  • 58 Answers

If the color cartridge doesn't print the color bars on the alignment page (either, redish pink, yellow or blue) then the alignment process will not finish. Same for the black. If the black cartridge is printing ok, then replace the color cartridge and try this again...

Posted on Jan 22, 2008

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Hp officejet 4620 does not print with starter cartridge


If printer is in warranty, demand for replacement.

1. Check ink levels in printer..if levels are showing, take out all ink cartridges refill them.
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HP Office jet 7310 all in one. Suddenly will not print after a very light printing. Low ink message did not come on.


Hp devices are famous for simply stopping printing if they even 'think' they are out of ink. The way this is done is electrically through the circuity on the ink cartridges. Two things I'd recommend:
1) Remove each cartridge and take a pencil eraser and rub up and down with the eraser on the circuit side of the cartridge. Don't over do it, but do rub until you see the metal become a bit shinier. Then reinstall the cartridge and see if the problem goes away.
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Scanning and copying.


Check out this link to get the problem solved.....


http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu03024&cc=us&lc=en&dlc=en&product=57769

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Acts like its printing but no ink on paper


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My printed and copied pictures have horozontal lines


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