Question about Audio Players & Recorders

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My unit is hts3011/37 bought in sept 2009 i have a satilite receiver and a dvdrecorder satilite and dvdrecorder are working but the theater system has power but no sound can you help tks charles

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  • chpamcleod Nov 13, 2009

    I have missplaced my installation booklet could i get a new copy i will set it up to the satilite and theater only tks charles

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Hi and welcome to FixYa,

If it were a connection issue, postback with the exact model numbers of the TV unit, the satellite receiver and the DVD recorder. Describe how the units are connected with the home theater system and how interconnected with each other.

Initially (and if have not been tried), set the Philips HTS3011/37 to its built-in FM tuner. This is to determine if the unit would have sound at least from receiving an FM radio station.

Offhand, if there is sound on FM, then the concern would be how the satellite receiver and/or the DVD recorder is connected to the home theater system. To my understanding, this model has only a single AUX IN which can then accept either one but not both at the same time.

Alternately, if there is no sound even on FM, then the HTS3011/37 would have a hardware fault. Options then are:

  • consider a DIY (do-it-yourself) repair if and only if very familiar with electronic components & circuitry, use of a DVM/VOM, a soldering iron/station and safe working practices with electrically powered devices. Access to a Service Manual or at the very least, a schematic diagram would be a necessity;
  • should you be uncomfortable with a DIY, perhaps your best bet would then be to seek the services of an authorized Philips Service Center (specially if still under some form of extended warranty) or a qualified professional.

Good luck and thank you for asking FixYa.

Posted on Nov 13, 2009

  • Louie  Role
    Louie Role Nov 13, 2009

    Appreciate your postback.

    Allow me to correct the earlier post which should read as "...To my understanding, this model has two (2) AUX IN (1 & 2) which can then accept both at the same time..."

    To your need for the "...installation booklet..." of a Philips HTS3011/37, pls start here and follow on-screen instructions. The instructional / owner's manual is in English, French & Spanish. It is in pdf format and would require Adobe Acrobat Reader.

    Cheers.


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