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Western Digital My Book 1000 gb not working

When i plug usb hard disk not lighting and not work
when i treid other usb it work i dont't no what happen

please can you help me i don't need lose my files

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This is a common problem with the WD external hard drives suddenly not working. If the computer does not recognize the device anymore, then there is a problem with the WD's hard disk enclosure (not the hard disk inside). If this is under warranty, you can bring it back to the store and ask for a replacement of the enclosure ONLY; then put there your existing 1000 GB hard disk that's inside the faulty WD external.

If its no longer under warranty, you need to take out the hard disk inside the WD enclosure and mount it to a desktop computer or place in another vacant hard disk external enclosure.

Posted on Nov 13, 2009

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see
YouTube - How To: Take Apart A Western Digital My Book Enclosure

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