Question about HP Photosmart D7160 InkJet Printer

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I have a Photo smart D7160. When trying to print it gives me an error message which says "Ink System Failure" Insystem has failed. Unable to print. Refer to printer documentation. Error: 0xc18a0307. Pls advise on what to do. Thank you so much!

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Hello,

The "Ink System Failure" error is causes by air in the ink feed tubes. We have a step by step guide purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com, click on the printer repair link and then the HP link. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Posted on Jan 03, 2010

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D7160


error 0xc05d1281 mean the ink system failure
try blow reset Solutions
Solution 1:
  • Press and hold the "*" key.
  • Press the "#" key and release both keys.
  • Display should say "Enter Special Key Combo"
  • Press and release in sequence the "1", "2" and "3" buttons.
  • Screen says "support" R0631M
  • Press and release the right arrow button until the display says "System Configuration Menu".
  • Press and release the "OK" button.
  • Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
  • Press and release the "OK" button.
  • Display should say "Hardware failure status: Clear. Press OK to clear".
  • Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
  • Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. DO NOT TRY TO PRINT AT THIS STAGE.
  • Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
  • Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
  • Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE".
  • Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

Solution 2:
  • Press * and # at the same time
  • Press 1, 2, 3 and "support R0632M" should display
  • Press > and "information menu" should display
  • Press > and "configuration menu" should display
  • Press OK and "hardware failure status" should display
  • Press OK "failure status: clear". Press OK to clear
  • Press CANCEL
  • Press CANCEL
  • Press CANCEL
  • Turn printer off, unplug power cord for 2 minutes, plug cord back in then turn printer back on.

  • If the error came back, do the sequence again and the error will be replaced with the usual print cartridge initialization screens. Print a test page to make sure.

Solution 3 (thanks to a1224imac):

  • This same error started occurring on my printer and eventually it would constantly poweron and off.
  • Apparently some defective components were used in the construction of the logic board (see photo).
  • On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer).
  • I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents).
  • On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662.
  • If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This also fixed the ink system failures the printer was having. A similar fix may apply to other printers.

Jul 22, 2014 | HP Photosmart D7160 InkJet Printer

2 Answers

Error: 0xc18a0106


replace the print head unit not the cartridge.

Jun 17, 2012 | HP Photosmart C7180 All-In-One InkJet...

3 Answers

I put 2 new printer cartridges in and got the effor Oxc18a0101. What should I do? My printer is an HP Photosmart D7160. I've looked at some solutions on line, but they refer to typing numbers,...


Hi Karen, This likely is either due to Bad/Expired Printhead or it could be defective printer ( hardware failure ). However you can give it a try. Follow the steps below and it should solve the problem, else we need to consider it could be defective Printhead or printer hardware failure.

The Photosmart D7160 does not has "*" and "#" because it is not a fax capable printer.

*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).

The error message 0xc18a0001 "Ink System has Failed" is now gone

Regards,
Ron


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

May 17, 2011 | HP Photosmart D7160 InkJet Printer

1 Answer

Ink system failed???unable to print,copy,recieve faxes


Hello

Have a look at the link below, it should assist you in solving your problem.


http://h30434.www3.hp.com/t5/Other-printing-questions/Ink-system-failed-Error-Oxc18a0101-on-photosmart-D7160/m-p/14911

Nov 26, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Ink System Failure The ink system has failed and can no longer print. Refer to printer documentation.


find out if it is giving you a specif 0x error message if not contact hp to see if a reset is avail for the ink system. unfortunately it sounds like the printer may be needing to be replaced

Apr 06, 2010 | HP Photosmart D7160 InkJet Printer

1 Answer

Ink system failure


Hello,
This is a very common problem if you use refilled cartridges or let your ink run really low. The "Ink System Failure" error is causes by air in the ink feed tubes. We have a step by step guide purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com , click on the printer repair link and then the HP link. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Jan 05, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Ink system failure


try selecting your printer in the control panel .right click on it.go to properties.select maintnence tab.select unclogg or clean print heads.etc.

Mar 04, 2009 | HP Photosmart D7160 InkJet Printer

3 Answers

HP Photosmart c7180: "Ink System Failure" error code Oxc18a0306


I get the ink system failure message on my hp c7180 as well as an error code of oxc18a0306.

Aug 24, 2008 | HP Photosmart D7160 InkJet Printer

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