Question about Microsoft Xbox 360 Console

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Console will not read disk. always says open tray after mulitble times of opening and closing games seem to pull though and work. is it the laser or spinner

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Well, it could be your disk is scratched (but im sure you didnt post this just for someone to say you have a scratched disk the best do it yourself solution to this problom is to take your 360 apart and replace the disk drive all together. You could find the parts on ebay or whatever, is very easy to replace the disk drive, pretty much once you get the case off...(hint: only remove the long screws) cuz those are the ones hold the case together..pretty much after that you just remove the disk drive, remove the two cables that are attached to it, and put in the new diskdrive..oh and make sure you get the right disk drive in there, Microsoft used 2 diffrent brands or disk drives (im not sure if they make a diffrence but better safe then sorry) it will say which one you got on the disk drive when you take it out... OH!! and before you do anything, call 1800 4myxbox and SEE IF YOU HAVE ANY WARRENTY ON THE CONSOLE, cuz if you do, the repair will be free. hope this helped ya...Later ;)

Posted on Nov 13, 2009


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1 Answer

Will not read disks. Cycled power usally worked not this time.

First Turn your X-box on
Second Take out your game or CD
Third Open tray
Fourth Close tray
Fifth Repeat Third and Fourth a couple times and let it load then open
Sixth Stop when you hear the xbox make a spinning noise like when it is reading a game
Seventh Open tray
Eighth Pit a game in
Ninth Close tray
Tenth Play you game!

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My Xbox 360 isn't reading any discs. Games nor Movies. When i put either in the game console it tells me to open the tray because it didn't the way it makes a funny noise when it tries to read the...

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open and close it like 3 times with tha method mentioned above with out the disk. then put the disk back in and it will probly work.
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A Game I bought will not work.

Check the inside ring of the disc for a v shape deformation or cracks. also look for dimples. That is usually the problem with some older 360 games.

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This can be caused by a dirty laser in the drive. Try cleaning the laser with a q-tip and alcohol. If this does not fix the problem, the laser may need to be replaced. Contact Microsoft and see if the unit is still under warranty.

Feb 11, 2010 | Microsoft Xbox 360 Console

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Open tray on xbox when it's closed

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The problem weak or dead laser
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If you don't have the tools to open your 360 go to best buy or an office supply store and get a can of compressed air and blow the dust out of the dvd drive. If that doesn't work then the lens needs to be cleaned with a q-tip and alcohol. This has worked for me on numerous occasions.

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45 Answers

Xbox 360 open tray error

How I worked around the "Open Tray" problem, where the game discs were not being recognized:

1. Open tray
2. Unplug power cable while tray is open
3. Plug in power cable
4. Power on console - tray closes
5. Open tray
6. Insert disc
7. Try your game

Good luck! Source: Someone else mentioned this in a forum somewhere, however I don't recall who it was or which forum. I'm just trying to get the word out so people don't send in their XBOX for repair, or open the case and void the warranty if this workaround resolves the problem.

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call xbox customer support at 1-800-4MY-XBOX

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