Question about Acer AL1714 17" LCD Monitor

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My Acer AL1714 monitor was given to me, the person that gave it to me said last time the last time it was connected it work but the monitor had been stored for about 2 years. So I bought a 19V-2.3A power cord and video cable, hooked it up to computer hit the power button the green light comes on 3-5 seconds then turns orange. I unplugged the cord from the surge protector plugged it back up, the word Acer appears on the screen then disappears screen turns black just like before. Each time you turn the monitor off then back on the light turns green for a few seconds then turn orange, as before.

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Mccampbell71 Probably a failure of inverter circuit(dc to ac 600-1100vac) to light-up (sustain) "cold-cathode-fluorescent lamps" causing the "switch-mode-power-supply" to go into full or partial SHUTDOWN mode. Black Screen of Death strikes again!!! The Question I have is why did you BUY a "black-brick" supply? Did the other one fall out of the car or get run over by a train? Only you will be able to make the decision of to REPAIR or Trade-in for new. You are no different than 5000 others worldwide (all brands) who have monitor's with BSOD! Yes, some (75-90%) can be saved to work 1-3 more years! Read some of my other responses in my profiles (12fixlouie aka louie12fix) to learn of the options you have open to you. Bye for now 12fixlouie If this info was of some use please rate on fixya.

Posted on Nov 13, 2009

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OK I have the same monitor, I was given it by a client when I couldnt fix it, I DO have the 19V supply and still getting the same problem.

If you open it and reseat all connections you can reach, I find it starts to work. Unfortunately after less than a few days use it goes off again.

Hopefully this can help someone get further

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Hello, I have to same problem. I returned my monitor to Acer but got it back unrepaired, they could not see the malfunction. But I kept on sending it back, until I got a new model. Now after 2 years I get the same thing with this monitor. But there's no warranty anymore, so I looked into the problem myself. I found out that inside the powercircuit board is connected to the mainboard through a 10pin connector. The 5 pins that are on the lowest row, show a trace of white powder, I suppose occidation. I sprayed a little of contactspray in it. I must say the problem is not gone, but much better. The problem shows not so frequent anymore and lasts not so long. At first the screen switched of for 3 to 5 minutes and came back on. Now the screen is gone for perhaps 1 second and returns. So I'm almost convinced the problem has something to do with the connection of the powercircuitboard inside and the mainboard inside, when the monitor heats up a bad connection occurs due to occidation of the 10 pin connector. If you find a solution that fixes the problem 100% let me know, please. Mario.

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