Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Ge profile pss26lsra ss....refrigerator side is freezing the food...and causes water to not dispense, I guess because it must be froze...regardless of what you turn the temp to, it still freezes...I cleaned the back coils, not the problem...don't believe it is the temp guage!...how about the damper assembly, fresh food inlet cover kit??? - Kit includes damper, fan assembly??? Please help!

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 74 Answers

SOURCE: ge profile built in SS refrigerator

Go to www.geappliances.com - service and support section - parts and search for your model number . You will be able to get an exploded diagram in pdf format for each section of the appliance.

Graham

Posted on Nov 28, 2008

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  • 351 Answers

SOURCE: GE side by side Profile Performance.. water freezes on the floor

hmmm could be a really bad defrost problem but we will most likely find that the drain is plugged..... i recommend taking the food out and turning the machine off overnight if you can

Posted on May 06, 2009

rylee_smith
  • 8619 Answers

SOURCE: ge side by side profile. freezer works fine, all

Hi!

First of all you need to clean the coils (condenser coils under the unit or evaporator coils inside the freezer). The coils inside could be iced over because of failure of defrost system. Now check that the condenser fan under the fridge is working properly. Check that the fan in the freezer work which pulls cold air from the coils inside freezer and blows it to the fridge side. Are the temperature control knobs in the fridge adjusted correctly? It actually just opens a vent to let more or less cold air in from the freezer. It takes a while for the ice to build up in the freezer enough to affect the cooling.

My first guess would be the defrost timer. You can manually turn it to engage the defrost cycle and observe whether or not the defrost heaters come on. Now use a hair dryer to speed up melting the ice when there is lots of ice buildup. Most timers are 24 hour timers. It will turn the defroster on every 6 or maybe 12 hours depending on the model.

Before testing the defrost heater, unplug the refrigerator to avoid an electrical shock hazard.

The defrost heater is usually located at the back of a side by side freezer or under the floor of a top freezer. It will be necessary to remove obstructions such as the contents of the freezer, freezer shelves, icemaker and the inside rear or bottom panel of the freezer.

The heater is connected by two wires. The wires are connected with slip on connectors. Firmly pull the connectors off of the terminals (do not pull on the wire). You may need to use a pair of needle-nose pliers to remove the connectors. Inspect the connectors and the terminals for corrosion. If the connectors are corroded they should be replaced.

Please do rate this solution as FixYa and revert for further assistance.

Thanks
Rylee

Posted on Jun 24, 2009

  • 1531 Answers

SOURCE: fresh food part not cooling, damper not opening

if the damper is not opening then you should replace it.there might be a problem witht the thermastat control. but most likely the damper has failed and need to be replaced.

Posted on Feb 24, 2010

blueextc3221
  • 15935 Answers

SOURCE: The fresh food section was

This damper is controlled by the main board of the fridge in most cases.
Testing should have been conducted to see if voltage was being applied to the "stuck" damper.
It may, in fact, be doing exactly what it's told.

Reply with the model # and I can give you a definitive answer.

Thanks!!

Posted on Aug 31, 2010

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