Question about Lexmark X5495 Printer

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Lcd showing Right Cartridge Incorrect since a Live Update. It was working fine before. Non Lexmark cartridges used.

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  • Lexmark Master
  • 2,017 Answers

Just uninstall and reinstall the printer driver .

Posted on Nov 13, 2009

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1 Answer

I have an Lexmark x3350 and bought a new black ink cartridge a couple weeks ago. I was working fine till now, printer screen is showing Left cartridge incorrect. I unplugged everything, tried ...


Turn off the Printer and Unplug it from the Power Supply.
Remove the Cartridges from the Printer!!!!!
On the Backside of the Cartridge you would see a Copper Stripe, Wipe the Copper Stripe using a Paper Towel!
Reinsert the Cartridges and Restart the Printer.
Good Luck!!!

Sep 22, 2011 | Lexmark X3350 All-In-One InkJet Printer

1 Answer

Replaced ink cartridges and keep getting "incorrect Cartridge" displayed. Using refills that have been fine before.


Welcome to Fixya
Dear User
Remove the cartridge and try to clean the contacts and reinsert if still shows the same message .you have to replace that particular right side cartridge.
Hope you got it..Thanks for Connecting FIxYa..

Aug 20, 2010 | Lexmark X4550 InkJet Printer

2 Answers

Lexmark X4530 Incorrect Cartridges.


By any chance did you get these cartridges refilled? If so then you may be out of luck as I read that Lexmark chip their cartridges/printers to reject refilled cartridges. I have the same problem at the moment just with the right (colur) cartridge. The cartridge is an original refillable Lexmark (i.e. grey box) I got the cartridge refilled twice and it worked fine, but the third time no joy. Research indicate that Lexmark program their printers to reject cartridges refilled 3 times!!

Jul 07, 2009 | Lexmark X4530 InkJet Printer

1 Answer

I have installed a black 23 print cartridge in my x3550 printer, and it is indicating that the cartridge is incorrect, however, this is the same cartridge that is required.


Left/Right Cartidge Incorrect - huh? The printer is saying Left Cartridge Incorrect or Right Cartridge Incorrect,
and you are sure that you inserted the correct cartridge, a #23 or #24.


A small number of #23/#24 cartridges will report as Incorrect Cartridge because
of a manufacturing issue. There is a firmware upgrade available to fix this problem, and allow
the printer to accept the cartridge.


3500-4500 Series (X3550, X4550)


3400 Series (X3430)


1400 Series (Z1420)


To apply the upgrade:

  1. Make sure the printer is turned ON and connected with a USB cable.
  2. Download and run the appropriate update program using the links above.
  3. Be careful not to disconnect or turn off your printer while it is being updated.




When the update is complete the printer should automatically restart and accept the #23/#24 cartridges.

Jun 18, 2009 | Lexmark X3550 All-In-One Printer

4 Answers

Lexmark X4530 left cartridge incorrect


You must upgrade your firmware on your printer.

Lexmark has a technical support bulletin :

Cartridge Numbers 23 and 24 Are Not Recognized on X3500-4500 Series Printers
ID: ENUS33696

Jun 06, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Refilled cartridge , printer says right cartridge incorrect


Lexmark builds intelligence into their cartridges and printers to prevent the use of refilled cartridges.

Lexmark has never approved the use of anyone else's ink for their printers primarily because there is no way to prove the quality of the ink.

Please purchase a Lexmark cartridge.

May 09, 2009 | Lexmark X7350 All-In-One Printer

1 Answer

Have a error message left cartridge incorrect


Hey!

Are you using Jet Tec ML32 Cartridge re-manufactured cartridges or genuine Lexmark Cartridge?

If it is the Jet Tec cartridge then it is known to be faulty - purchase a Lexmark cardridge and you should be fine.

If it is the Lexmark Cardridge then I would recommend taking all of the cartridges out, turning the printer off (from the power), turning it back on, inserting the cartridges again and checking if it works.

If none of the solutions work, then your cartridge is damaged and should be replaced.

Cheers,

Matt Newelski

Dec 08, 2008 | Lexmark X5495 Printer

1 Answer

Right cartridge incorrect


check which cartridge is on the right side remove the cartridge and try to clean the contacts and reinsert if still shows the same message .you have to replace that particular right side cartridge.and then your printer will work properly.

Oct 04, 2008 | Lexmark Office Equipment & Supplies

11 Answers

Right cartridge incorrect


This solution (RESET the BRICK - solution 1 above) worked for me!

I had a brand new out of the box Lexmark X4580 and after one or two prints I was suddenly getting a "Left Cartridge Incorrect" error showing on the Printer Control Panel and the printer would now all me to print anything.

After about an hour of trying this and that (cartridges in, out and shalen all about!) ; no avail, I tried this and hey presto, it worked.

When I removed the "Brick" power supply I left it until the Green LED had faded right out though, I dont know if that was significant or not. Fingers crossed all is sorted now!

Mar 14, 2007 | Lexmark X7170 All-In-One InkJet Printer

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