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MY REFRIGERATOR MODEL#GSS20IETA BB DOES NOT GET COLD IN THE REFRIGEATOR SIDE . WHAT COULD THIS BE?

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Open the freezer and listen for the evaporator fan motor, if you can't hear it running then you need to replace it. it pushes the cold air from the freezer into the fridge to keep it cold.

Posted on Nov 13, 2009

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Do you see a light coat of frost in freezer section about 12 inches up (defrost problem indication) ? Has the icemaker slowed down a bit in ice production ? What is the refrigerator control set on ? When you turn the freezer up completely , it cuts off the cold air flow which cools the refrig section . If refrig control is set mid way , turn it up higher , so refrig will run longer , but lower the freezer setting so some cold air will enter the refrig section . Also check to see if the freezer fan is working .

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hi they only thing that could cause this problem is dirty coils at the back.clean all the coils at the back. thanks the appliance doc.

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