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Simpletech 500 external hard drive

When i access the external hard drive the content loads as it always does but now i recieve an error message:

  • requested file not found, the link you followed may be outdated or inaccurate
  • it then provides the file name
this drive worked great for a while. i have had it for 1 month. i ran a virus scan and no threats reported. my computer says device is working properly. help!

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Re: simpletech 500 external hard drive

your usb cable may be faulty so replacing it may solve problem

Posted on Jan 08, 2008

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When i plug in the usb to my computer it is not recognized and does not show anywher

If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning. Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective. If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement. Incompatible USB Port Problems SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer. But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive. Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system. b> Missing External Drive Letter If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive. Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management. b> SimpleTech SimpleDrive Incorrectly Formatted b> SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive. If the external hard drive is not formatted correctly for your system, it may not function or work properly. b> External Hard Drive Inaccessible If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing.
Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted.
Replacing a Defective Hard Drive You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken. But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you. SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken. Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services
or if its a usb external drive you might need a usb 3 card installed on your computer your computer might not have enough usb output power USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling these can be purchased on Ebay cheap and easy to install for roughly $9 or $10free postage Hope this helps.

Dec 14, 2012 | SimpleTech 500GB SimpleDrive Pro External...

1 Answer

Error code 16

Code 16 is a hardware or firmware failure you need to Surf a little and reveiw the home page. Hold on ill get the address to take you too the solution
This may resolve the problem and grant you access to your HD

Oct 18, 2009 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

SimpleTech 500 GB external hard blinking red light

I got one with the same problem. I opened up the case and hooked up the hard drive to a generic usb to sata adapter that i picked up on ebay and it works fine now if a bit clunky looking.

Sep 10, 2009 | SimpleTech 500GB SimpleDrive Pro External...

1 Answer

Simpletech External Drive now failing to connect with USB 2.0

Hello sir, let me give you some tips, you can dismantle it and get the HDD unit, buy a cheap external SATA usb hdd enclosure with USB 2.0 . Well all of them are 2.0 compatible (the unit without the HDD) and put it there. you can always keep the old one for posterity. hope this helps.

Aug 06, 2009 | Acomdata (HD320UFAPE5-72) (HD320UFAPE572)...

1 Answer

I have a simpletech pininfarina 500 external hard-drive and cant find driver software online to install also doesnt recognise it

I have found a driver page of simpletech:
I believe that driver for your model is not available in the above link.
The drive would not be recognized when it is not compatible with your notebook hard disk.
I suggest you to contact simpletech for getting the drivers as they will have the hard disk drivers.

Jun 19, 2009 | SimpleTech SimpleDrive Pininfarina 500GB...

1 Answer

Simpletech 500 GB external hard drive - unresponsive

If you really can not get it to work anymore, you could try opening it up and connecting the hdd directly on a IDE/SATA port in your computer. This will only work if you have a desktop, for a laptop you would need all kinds of converters.

May 03, 2009 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

How do you use SimpleTech SimpleDrive S500U 500 GB Turbo USB 2.

That link is a page with all the user guides for simple drives. This should supply you with instructions. If you need any further help, let me know.

Jan 09, 2009 | SimpleTech SimpleDrive Portable USB 2.0...

1 Answer

Transferred lots of files to my Simpletech 500 GB external storage drive today. Some of the icons wouldn't load - showed as empty. Plenty of free space left on this device. Now, my HP Pavilion notebook...

I had this problem too. Went out and bought a GOOD, Reliable 6' BELKIN replacement cable of the same type. $7.00 at WalMart.

The USB cables these ship with are skinny anemic ****.

Also.. NEVER save more than a total of 128 files and folders into the ROOT of a >120Gb HDD. It will 'save them' but you will lose access to them after reboot.

Always use Folders and Subfolders.

If they are Movies... Make a \Movies dir
If Music, ditto. If Jazz, put in \Music\Jazz.. get it?
If wallpapers, put in \Pictures\Wallpaper get it??
if Tool or Utility, put in \Tools or \Utilities

I am sure none of you can think of 128 different categories of unique stuff that you could not put into subfolders just as easily

Nov 26, 2008 | SimpleTech SimpleDrive Pininfarina 500GB...

1 Answer

External hard drive

ya yiu can do it only you need is to download the drivers from the homesite of teh type of hard drive u r using
u hav not mentioned the name her so just simply try by searching google for the driver

Jul 28, 2008 | SimpleTech SimpleDrive 160 GB External USB...

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