I have no idea whats wrong with it. I unplugged it from the computer and started to turn it on when i noticed the screen was dirty so i got my cloth and BARELEY wet it, and wiped it off, then when i pressed the on button it didnt respond. I thought it was because the button was jammed, then i fixed it and it was still unresponsive. Then when i plugged it back into my computer the screen still didnt light up so i figure its still not working....... HELP ME OUT HERE!!!
Try to open it with the reset button. If it turns on, plug it, copy all your files and exchange it in your store because it is a firmware problem. If you can't exchange it, try to find sombody who has the same model than you and copy his/her system file (you'll have to show system files by going in tool and folder's option then preview or something like that. Then, uncheck hide system files).
Check the system requirements for the MP3 player.
Most Coby players require Windows XP or higher and at least 1 GB of RAM to function correctly.
Check your Coby owner's manual to ensure that your machine meets all the required specifications before proceeding.
Charge the MP3 player fully.
Often, a player will act unexpectedly if it has a low charge.
A charge can also help reset the MP3 player if it has frozen or locked up.
Once the player has finished charging to 100%, see if the problem persists.
Re-sync your player.
Plug the MP3 player back in to the computer and then remove all the files.
If you have not done so already, make sure they are backed up to your hard drive.
Unplug your MP3 player and then re-load all of your files.
Check for corrupted and wrong format files.
Most Coby MP3 players only play back MP3 files, and will perform unexpected operations
if files of other formats are uploaded to the device.
Go through your uploaded files and check the extensions.
Anything that does not say ".mp3" or is not listed in your owner's manual needs to be deleted from the device.
hope this helps
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thank you... i tried resetting it, and it turned on, but now ive just decided to send it back it try to get a new one because, the on button does not work, i have to press reset every time i turn it on, the screen turns off, but the TOUCHscreen does not, and to upload things on it, it has to be turned on, also it wont charged unless its on when i plug it in....
THX 4 the help though!!
the light is staying on but the screen wont when i plug it in nothing happens i can't download or anything
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