Question about Ricoh Aficio 2022 All-In-One Laser Printer

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We are getting SC392 error with our ricoh 220 copier. Any help would appreciated

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  • berhane_redd Nov 13, 2009

    we did unplug and plug on the machine, but still getting the same problem. Any other suggesting that we might need to try


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Here definition and eventual fixes:

SC392: TD sensor initial setting error
TD sensor output voltage falls out of the adjustment range (2.0 ± 0.2 V) after the
TD sensor initial setting has been finished.
- Possible causes -
• Someone forgot to remove the toner seal of the PCU
• ID sensor defective
• TD sensor abnormal
• Drum does not turn
• Development roller does not turn
• Poor connection of the PCU

Try disconnecting power cord and restarting the machine.

If you have a spare toner, test a different toner. A faulty cartridge may cause this same error.

If the problem is not cleared , then often this error is caused by a faulty drum. Since there are several different fault that can trigger TD sensor error, it would be better to have a technician testing the unit before replacing parts.

If you want to know part prices, or if you want a quote on repair, you can call Ricoh number listed on your owners manual.


Posted on Nov 13, 2009

  • Ginko
    Ginko Nov 13, 2009

    I told you several steps, not only to unplug.

    Try a replacement toner.

    If that does not work, I explained you what the problem can be , it is TD sensor on drum unit.

    At that point your choice is risking to replace drum, or calling a technician.

    To decide you need to call Ricoh at the support number listed on the manual.

    The restart (powercycling) was only a step that is compulsory on troubleshooting.

    Call Ricoh and decide if having machine tested or if to replace drum unit.



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How to clear error sc392 on ricoh aficio 270/220 photocopier

A few things to look for is make sure the developer roller and drum are actually turning (missing gear, teeth, etc...). Are any obstuctions blocking the developer from brushing the drum (I place paper between the drum and developer so I don't scratch the drum during *ssembly, if I forget to remove it - code). And make sure the connectors are secure.

It's not enough that we do our best; sometimes we have to do what's required.


search the above link and watch the video

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What does sc392 mean on a mp2510

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What can correct an SC392 on a Ricoh MP W2400?

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Source: Ricoh Errors

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I need the service manual for the Aficio 220

hello there here is several links that will help you out ok
best regards michael
  1. RICOH AFICIO 220 Service Manual RICOH AFICIO 220 - It's a complete service manual, and it's in PDF format. ... i got my service manual for philips vr685-02. Thanks a lot for my very clear and - 73k - Cached
  2. Ricoh Service Manuals - Copier Service Manuals Ricoh Service Manual/Parts catalog CD's for FT, NC, Fax, FX, Afico, AP, MLP, SLP, ... Ricoh Service Manual/Parts catalog CD's for FT, NC, Fax, FX, Aficio, AP, MLP, - 57k - Cached
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SC 392 Possible causes -
· Someone forgot to remove the toner seal of the PCU
· ID sensor defective
· TD sensor abnormal
· Drum does not turn
· Development roller does not turn
· Poor connection of the PCU

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Ricoh Aficio 220 Laser Printer Problem not printing

This is an error related to the laser unit.
Switch off the machine.
Please replace the Polygon mirror motor situated in the laser unit.
Part number AX06-0181.

Good luck and please rate me.

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