Question about Nintendo Wii Console

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Unable to read discs most of the time,even brand new ones. I have tried cleaning it and it does nothing. it also seems to be smudging and scratching my discs.

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6ya6ya
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Posted on Jan 02, 2017

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Shmoopy
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SOURCE: my wii discs wont work

You're putting them in the right way, right?

I have had this problem once or twice. Try unplugging the console from the wall socket for a minute, then plug it back in.

Another thing you must do is update the system's firmware. I believe you need an internet connection on your console for this, but you may be able to get a disc from Nintendo with the firmware.

Posted on Mar 24, 2008

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  • 15 Answers

SOURCE: "Unable to read disc" Wii

Your Wii most likely has a problem with the system that reads the disks. If you system is under warranty, you should be able to get it replaced or fixed at no charge, since it is Nintendo's problem. 

Posted on Dec 04, 2008

  • 33 Answers

SOURCE: Wii "unable to read disc"

If Wii gives Unreadable disc, first step you need to check is to try another disc or clean the exisitng disc. This will confirm that problem is with either Wii or Disc. If the console itself is giving disc read error then it needs to be repaired. You may check out DIY Wii Fix Guide, that will show step by step information to fix the problem yourself. It also gives information on fixing many Wii Related Problems, so its a kind of Wii Problems Reference Fix Guide

Posted on Feb 26, 2009

  • 3 Answers

SOURCE: my wii suddenly stopped reading ANY discs, even

play

Posted on Sep 14, 2009

sean32601
  • 508 Answers

SOURCE: unable to read the disc despite cleaning (brand

You need to replace your laser. Pretty easy and cheap lasers on ebay are around $10. Youll need a tri wing screw driver and small phillips head screwdriver.

Posted on Dec 26, 2010

Testimonial: "This is a brand new nintendo wii purchased as a christmas present. I will take it back to the store and tell them what you have suggested. Thankyou"

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I have the same problem i try two diferent disc y nothing happen. same error . i dont think is my wii console.


Hi,

If the Wii is having trouble with a disk, it means there's either a problem with the disk or the Wii. If your Wii can't read any disks then you'll want to contact Nintendo. Otherwise you need to investigate your disk.

If you hold the bottom side of the disk to the light you should be able to see if there's a smudge or scratch. If it's a smudge, cleaning the disk will often fix the problem. I like to use the microfiber cloths used to clean eyeglasses or, short of that, a tissue. Just rub the smudged spot. (When using a tissue I generally steam up the spot with my breath first.) If the disk looks good, put it back into the Wii and see what happens.

A scratch is more problematic. If it's a game you just bought, try exchanging it where you bought it. Otherwise you can try polishing out the scratch.

Some older Wii units also have trouble with dual layer discs, which pack more info onto a disk (Super Smash Bros. Brawl and Metroid Prime use dual layer discs). If your Wii is having trouble reading a dual layer disc you can try Nintendo's Wii lens cleaning kit. If all fails and still you Wii cant read any disk it only means that the Wii is malfunctioning.


Thanks for Reading. Thanks for using Fixya.

Feb 06, 2011 | Nintendo Super Smash Bros. Brawl for Wii

2 Answers

The disc is unreadable but dosent say clean disc or anything


"Unable to read the disc" or "Disc could not be read" MessagesIf you are getting one of the above error messages:
  • This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.
  • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.
  • Ensure that you are properly loading a Game Disc. insertdisccorrect.gif
    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards

  • Check our list of specific game issues to see if there is a known issue with that particular title.
  • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures (click here).
If the above information did not resolve the issue or it is happening with most or all of your games, a repair is necessary. Please note: So that our technicians are able to duplicate the issue, please include at least one sample game disc that causes this message to appear when played. Click here to set up a repair.

Jan 23, 2011 | Video Game Consoles & Games

2 Answers

Won't recognize the disc as a game... how do we fix this? Its a brand new Wii game.


Check the bottom of the Game Disc (the side without any labels or writing) for any dirt or damage (such as cracks, scratches, etc.).



If the games look significantly damaged, such as with scratches or cracks, it will need to be replaced.



If the game looks dirty (fingerprints, smudges), try cleaning the Game Discs. If the problem persists, the Game Discs will need to be replaced. or Click here to download repair guide

Dec 22, 2010 | Nintendo Wii Console

2 Answers

What do you know about games freezing? The game is Medal of Honor and the game will suddenly freeze.I have reset the system to factory and installed any updates. Could this just be a bad game disc?


Yes its probably just a scratched up disc. If not then try other games, and if they freeze aswell its your ps3 and you may need to replace it with a new one. But if your other games work fine then its just the dics fault.

Dec 18, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

When we insert game discs in our wii, it will let us play for about 2 minutes, then give us a message that reads, "disc cannot be read, please refer to wii ooperations manual." I ordered the wii...


Check to see if there are any scratches on the disc. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. With some scratched discs, the data cannot be read and the game console may not even recognize the discs at all, giving you error messages etc. Best remedy for starters, is to try clean the discs and make sure there are no smudges or dirt marks left on the play-side of the discs. If there are any scratches on the discs, they will need repairing.


Most Game Discs, DVD's and CD's can be fixed quite easily back to "As Good As New Condition". Some home remedies or cheap repair kits may help with some light marks or very light scratches on some discs, but a professional disc repair service is usually required to repair any discs with anything more than very light scratches.


For further help on disc repairs, visit:

www.discREPAIR.ie Get Scratched Discs Repaired Back to "As Good As New Condition".

Check the "More Info" & "FAQ" Sections for further details on game disc repairs and related matters.

If you tried some home remedies and they have not worked, try sending the disc off for repair. Contact the site above for advice on repair and shipping.


Hope this Helps!!!

Dec 06, 2010 | Nintendo Wii Console

2 Answers

Disc won't play


As the Wii uses discs that can be scratched, dirty, or otherwise damaged -- it's important to first check the disc.

Look for fingerprints or other smudge marks. If you have dirty marks on the disc, you can wash it off with regular dish soap and water. Not too much soap though. Make sure you dry it off with something very soft [like a microfiber cloth] before you put it back into your Wii.

Second -- scratches will stop a disc from playing... or the disc will play until it gets to the scrached section then give you an error. Check and make sure there are not too many -- or deep scraches.

If a scratched game won't play through but other games play just fine -- chances are the disc is bad. However, if nothing is playing through on your Wii, not even a new game, there is a problem with the Wii's DVD drive. There is a laser in the drive that reads discs -- and many other moving parts in there. The following website sells the Wii DVD drives. It's not too difficult to replace yourself:

http://store.richspsxparts.com/wiiredvddr.html

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Sep 06, 2010 | Nintendo Rock Band for Wii

2 Answers

Wont read game discs


Hi. Try Cleaning the lens using a q-tip and alcohol. Is there any error message appeared on the screen?

Sep 04, 2010 | Nintendo Wii Console

1 Answer

Sony Handycam Disc May Be Scratched Message


your camera might have an issue with the lens not reading the disc properly. if you already tried using b/n dvd disc, just make sure there are no smudges on it when you place it in the dvd cam. to futher isolate issue,try playing back discs with previous recordings that you made. if still it doesn't work. reset the camcorder (check manual for reset button location, make sure cam powered on when you press button using any fine-tipped object). if still didn't work.do power reset.remove battery or ac adapter.leave the cam w/o any power source for at least a minute. if your still getting the same problem, it won't hurt to try cleaning the lens using an 8cm dvd disc cleaner (w/c usually comes w/a non-abrasive solution) as the last resort. if everything fails, unit may need service. hope this helps. thanks:)

May 31, 2010 | Sony Handycam DCR-DVD201E DVD Camcorder

2 Answers

My nintendo wii says an error ocurred when i put a disc in


first the obvious if ur new to wii.... make sure the picture side of the disc is the on the right side when you insert it (facing outwards)
    "Unable to read the disc" / "Disc could not be read" / "Eject the Game Disc" Error Message
    Playing Super Smash Bros. Brawl? Click here for specific help.
    If you are getting one of the above error messages:

  • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.

  • Ensure that you are properly loading a Game Disc.

dd0311d.gif
  • If your console is placed vertically, the disc label will face to the right.
  • If your console is placed horizontally, the disc label will face upwards
If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures
Cleaning a Game Disc Fingerprints, smudges, and other foreign material can interfere with a game disc being properly read by the Wii console. Please use the information on this page to properly clean a dirty Game Disc.
Important Notes (please read first):

  • Use only: straight strokes when wiping the disc (do not use a circular motion).
  • Use only: a clean, soft, cotton cloth (do not use paper towels, facial tissue, etc.).
  • Use only: water (do not use soap or any other cleaning solution).

  • Do NOT use: solvents such as: benzine, window cleaner, paint thinner, anti-static aerosol spray or abrasive cleaners.
  • Do NOT use: machines designed to clean discs or remove scratches. These types of devices could damage the surface of the disc.
Properly cleaning a game disc:

  1. Dampen a portion of a clean, soft, cotton cloth, using only plain water.

  2. With the damp part of the cloth, use straight strokes and wipe the bottom of the disc (non-labeled side) from the inside rim to the outside rim.
  1. Using a dry part of the cloth, use straight strokes and wipe from the inside rim to the outside rim.

  2. After all of the water has been removed, let the disc sit for at least two minutes to completely dry before inserting it into the Wii console.

  3. Try to play the game to see if the problem has been resolved.
    • If the problem has been resolved, be sure to properly take care of your game discs by storing them in their plastic cases in order to help prevent your discs from becoming dirty or scratched. Storing games in cases other than the ones they came in, or storing them outside their cases, may damage the disc.
    • If the same problem continues, the cause is likely damage to the disc. Use the disc replacement policy to determine how to get your game replaced.
    • If the game never worked or you are discovering errors in areas you have entered for the first time, it is possible that the problem could be with the system or the disc. (The system may still be the problem even if the disc shows some signs of damage.) Please call 1-800-255-3700 to discuss possible repair options.
If you are occasionally experiencing disc read errors, you may want to consider purchasing the Wii Lens Cleaner.

If the Wii is having trouble with a disk, it means there's either a problem with the disk or the Wii. If your Wii can't read any disks then you'll want to contact Nintendo. Otherwise you need to investigate your disk. If you hold the bottom side of the disk to the light you should be able to see if there's a smudge or scratch. If it's a smudge, cleaning the disk will often fix the problem. I like to use the microfiber cloths used to clean eyeglasses or, short of that, a tissue. Just rub the smudged spot. (When using a tissue I generally steam up the spot with my breath first.) Don't exert more force than necessary; it's a flimsy disk, not a kitchen sink. If the disk looks good, put it back into the Wii and see what happens.
A scratch is more problematic. If it's a game you just bought, try exchanging it where you bought it. Otherwise you can try polishing out the scratch.

good luck...

thank you for using fixya's assistance

if u felt i ve spent my time to help you a very helpful rating is appreciated.

Aug 12, 2009 | Nintendo Video Game Consoles & Games

1 Answer

New Wii Game Unable to read disc


You may have to replace the laser in the wii so that it can read the disc, if this isn't thecase, then I don't have any other solutions for you.

Jul 17, 2008 | Nintendo Wii Console

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