Question about Microsoft IntelliMouse Explorer Bluetooth Wireless Optical Mouse, Retail Pack (MOMS60)

2 Answers

I have a microsoft bluetooth keyboard and mouse but cant connect them up to get the cursor moving. What can I do?

Posted by on

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 70 Answers

First, check and make sure the batteries are good in the mouse.
Second, uninstall/reinstall the software for the mouse/keyboard.
Check to see if your BT dongle is transmitting/receiving by going into the setting and see if there is an signal. Also you can connect to a different USB port to see if that may help.


IF THIS HELPS PLEASE VOTE.....GOOD LUCK AND THANKS..

Posted on Nov 12, 2009

Testimonial: "thanks"

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 241 Answers

Read the instructions. You have to install the drivers, batteries, and hook things up in the right order for everything to work. There are usually buttons on the undersides you have to push to get the pieces to talk to each other.

Posted on Nov 12, 2009

Testimonial: "thanks"

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cursor not moving when using keyboard arrows


Hi,
they won't move the cursor.
Only the selection.

Nov 22, 2013 | Microsoft Excel for PC

1 Answer

I have a uniden wireless mouse and it won't


here ur pc is recognizing ur external hardware that is mouse but cursor is not moving this indicates that bluetooth connection is good and problem comes with the mouse. i advise to meet a good technician and there is nothing to do with it further.

Jun 28, 2013 | Computers & Internet

1 Answer

How do I connect a microsoft wireless moblie mouse 3000 to my laptop?


Press the button on the back of the mouse to free the battery cover on top.

Remove the battery cover and put the supplied AA battery into the mouse.

Replace the battery cover.


Insert the wireless USB dongle into a USB port on the laptop or desktop computer.


Move the mouse and watch your computer screen.

Confirm that the mouse is connected by making the cursor move.


Hope this helps

Sep 26, 2012 | Microsoft Wireless Mobile Mouse 3000

1 Answer

Sony VGP-BMS33 mouse doesn't move cursor


the laser could be faulty i would take it back to where you got it fro and get it replaced.

Jun 30, 2010 | Sony VAIO VGP-BMS33/B

1 Answer

Msk1056 optical mouse lights on won't move cursor


REPLACE THE BATTERY AND UPDATE THE SOFTWARE AND PUSH IN THE RESET BUTTON ON THE BUTTOM OF THE MOUSE SO IT KNOWS WHAT FREQUENCE TO OPERATE AT

RODGANDYSR

Mar 05, 2009 | Microsoft Wireless Notebook Optical Mouse...

2 Answers

Bluetooth keyboard and mouse not working with computer


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Jan 09, 2009 | Dell Inspiron 531 Athlon 64 X2 4400+...

1 Answer

Microsoft Wireless Laser mouse 5000


hi i have exactly the same problem i can click on things but cant move the cursor i have tried changing the batteries and tried fixin drivers but it tells me the mouse is working fine?

Oct 20, 2008 | Microsoft Wireless Laser Mouse 5000

1 Answer

Microsoft Wireless Optical Comfort Desktop and Mouse combo Freezing Prob.'s


have you tried pressing the connect button on the reciever then on the mouse so it picks it back up again?

May 01, 2008 | Microsoft Multimedia Optical...

1 Answer

Trouble pairing my bluetooth Macally BT micro mouse


Q: After pairing my mouse, the button click works but cursor tracking does not move. What can I do?A: The cursor tracking problem is because red sensor LED is not on. Please try another set of battery or fully charge battery again, and verify if bottom red LED turns on. If red LED still does not turn on, please remove batteries from mouse, press and hold the pairing button for 5 seconds, next press and hold the left and right buttons simultaneously for 10 seconds, followed by several clicks. Install the battery into mouse, you should see red LED turns on, mouse cursor will move.

Oct 03, 2007 | Macally BTMicro Mouse

Not finding what you are looking for?
Microsoft IntelliMouse Explorer Bluetooth Wireless Optical Mouse, Retail Pack (MOMS60) Logo

139 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2854 Answers

Piyal Perera
Piyal Perera

Level 3 Expert

528 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...