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E74 error code - Microsoft Xbox 360 Console

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I recently had the E74 system error which started with as ‘black snow’ on the screen. There is an extended 3 year warranty that covers E74 and 3 Red Lights errors only.

I looked in to fixing it myself but thought might as well let someone else graze their hands getting the case off!

Despite the horror stories of it taking forever MS seemed to have pulled their finger out and made this a very efficient process, I got mine back within a week (I live in the UK and repairs get shipped to Germany).

Here's a quick breakdown of the process:

1. Go to www.xbox.com/support and click on the relevant link relating to your problem.

2. Go through the walkthrough. THIS IS VERY IMPORTANT AS IT COULD JUST BE A LOOSE CONNECTION. If you've still no joy you can click a link to pick whether you are a US resident or not.

3. Type in serial number of the console (you don't need any receipts, I bought mine off eBay).

4. They send you a shipping label and a link to arrange UPS to come and pick up your console.

5. Bite your nails and rock manically in a corner until your console comes back (you can track the whole process at xbox.com).

I've sent back a first generation 360 and an Elite. Certainly worth considering as they will repair or replace your console!

http://support.microsoft.com/kb/907534 3 Red Light (Red Ring Of Death/RROD)

http://support.microsoft.com/kb/941377 E74 Error

Posted on Dec 12, 2009

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The source of the 360 Error Code e74 is directly related to the cooling system in my Xbox. The system overheats and the dreaded Ring of Death appears on your Xbox and it locks up. Your system is overheated and shuts off so that no more damage is caused.

Posted on Nov 13, 2009

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1 Answer

What would be wrong when e 74 stays up on the screen on my x box 360


An E74 error is indicated when the lower-right quadrant of the ring indicator flashes red and displays an error message in multiple languages: "System Error. Contact Xbox Customer Support", with the code E74 at the bottom . The error is caused when there's a video problem, because the Xbox 360's hardware scaler chip is damaged.

Start the repair process online.

Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about the E74 warranty extension, see the following article:

In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply.

If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

May 30, 2011 | Computers & Internet

3 Answers

System error E 74 is coming up on my xbox360


This problem occurs when the Xbox 360 console experiences a hardware failure. To verify that your console is displaying the E74 error message, follow these steps:
  1. Turn off the console.
  2. Turn on the console.
  3. Verify that your console displays the E74 error message.
If you are experiencing this problem, your Xbox 360 console must be repaired at our service center.
https://myservice.xbox.com/en-us/Pages/Welcome.aspx to start the repair process.

Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error.

Mar 03, 2011 | Video Game Consoles & Games

1 Answer

Code e74 one red light bliking


Hi,


"E74"error code is caused by a memory storage device attached to the Xbox 360 encountering a hardware error. You can try to remove the HDD and restart the console without it, if the E74 code won't appear it means that you need a HDD replacement. But if it still does appear, there is a general hardware failure in the system and it might require servicing. You can contact Microsoft Xbox Support for it to be fixed, out of warranty console will be charged $99 dollars by the way. The warranty period is three years.


Thank you !!

Jun 23, 2010 | Microsoft Xbox 360 Console

1 Answer

I have 1 red light and showing E74


E74 error code is caused by a memory storage device attached to the Xbox 360 encountering a hardware error. You can try to remove the HDD and restart the console without it, if the E74 code won't appear it means that you need a HDD replacement. But if it still does appear, there is a general hardware failure in the system and it might require servicing. You can contact MS Xbox Support for it to be fixed, out of warranty console will be charged $99 dollars by the way.. Cheers!

May 13, 2010 | Microsoft Xbox Console

2 Answers

E74 error code for xbox


The E74 error is caused by the scaler chip at the back of the console taking too much heat. To fix it you need to stop the heat build up.

You can do this yourself using a good guide that will show you how to fix it with household items or you can send it in and they will fix it for you.

Feb 02, 2010 | Microsoft Xbox 360 Console

1 Answer

Everytime i switch on it shows errror E74


The E74 error code occurs when the Xbox 360 console experiences a general hardware failure.

To confirm your console is displaying the E74 error message, follow these steps:
  1. Turn off the console.
  2. Turn on the console.
  3. Verify that your console displays the E74 error message.
If your console continues to display the E74 error message, it requires a repair.

Login at the following website to start an online repair support case
(Free repair if console is still under warranty, $99.00 if not)
http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair
or contact Xbox support at 1 800 4my xbox
(Free repair if console is still under warranty, $120.00 if not)

Jul 23, 2009 | Microsoft Xbox 360 Console

2 Answers

One red flashing light e74 rror code


E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known
to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected
directly to the AV cable) in rare cases it is the GPU.
If you just got it take it back, if you have had it for a little while you need to call microsoft and send it off for repair

Aug 21, 2008 | Microsoft Xbox 360 Console

3 Answers

E74 error code


i have found that the same fix for the ring of death also works on this error check utube for details on fix i have preformed this fix on 3 other customers machines with only 1 call back

Sep 23, 2007 | Microsoft Xbox 360 Console

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