Question about Kenmore Elite 45986 Front Load Washer

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Error f-21 is displayed after a partial cycle.

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"F21" is a Long Drain error code. This is an indication that you have an obstruction somewhere in the drainage system. Most commonly, this means there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:

http://www.fixya.com/support/r3608588-f21_error_code

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing such as sock or under garments can commonly clog in this area as well causing the drain cycle to fail.

NOTE: The "SUD" error code can often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error should go away.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

Posted on Dec 18, 2009

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Why would a whirlpool duet sport model number WFW8300SW05 starts fine stops during cycle. No error codes door locked red light on water in machine.


you have a plugged or partial plugged drain pump for sure. maybe there is a 20 stuck in it this time! easy to find just follow the drain hose back and you will find your pump.
also could be the cycle your using has a bad area in timing cct. check a different cycle like the delicate cycle and that will confirm pump or cycle

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Power down, press and hold language button, power up and the machine should go through a rinse cycle and start heating. That is what I did anyway and the fault cleared .

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Error code 5d or f-21


LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

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Maytag washer throwing fault code 21


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Controller, door interlock and motor replaced. Unit comes on, but does not operate.



Hello Dave,

Welcome to FixYa.

Try this test I posted below and let me know what error you find...if any.

To begin the test program, press both the SCRUB WASH and DELICATE/ECONO wash program buttons at the same time

as you turn the unit on by pressing the ON/OFF button. Initially, the control unit version number will appear in the display

(e.g./ 20 = version 20, 21 = version 21, etc.).


When the wash program buttons are released, the LED's above them will begin flashing. To end the test program or test cycle, press the ON/OFF button.


To check the wash program LED, press its corresponding button.


To check the Cycle Countdown display, Refill Rinse Agent LED and REGULAR WASH button LED, press the REGULAR WASH button (press the DELAY START button to test the

Cycle Countdown display alone).


The Cycle Countdown display should show "88" when the DELAY START button is pressed and "8h" when the REGULAR WASH button is pressed.


To start the test cycle, press both the SCRUB WASH and DELICATE/ECONO buttons a second time.


When the test cycle has completed, the Cycle Countdown display will indicate a fault using the codes below. If a combination of faults exists, the code numbers will be added together, (e.g./ 6 = faults 2 + 4).


0 = No faults

1 = Aqua Sensor ("Sensotronic") fault

2 = Heating fault

4 = Filling fault
8 = NTC (temperature sensor) fault

email me at macmarkus@live.ca and I can send you via a "pdf" of the diagnostic/repair manual for your specific Bosch...provided it is indeed a SHU5316 unit.

I`ll watch for your reply. Good luck.

Regards,

Macmarkus :)

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1 Answer

It quit in the middle of the cycle with a code f 21


Hi,
F21 LONG DRAIN

If the drain time exceeds 8 minutes the water valves turn off.
NOTES:After 4 minutes the “Sd” error will be displayed, then
4 minutes later the “F/21” error code will be displayed. Press
PAUSE/CANCEL two times to clear the display.


Possible Causes/Procedure

1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.


Thank You

Sep 06, 2010 | Whirlpool LHW0050PQ Front Load Washer

1 Answer

Error code f 21, what does this mean?


The error code F-21 refers to Long Drain. The washer has sensed that it has not drained out completely and cannot go into further cycle.

If yours is a HE 2 washer, afer few minutes, Sd error will be displayed and then after couple of minutes F21 error code will appear. Water valves will be turned off and stops running.

If yours is a HE front load, when drain time exceeds 8 min, F21 error will be displayed. The water valves will be shut off and pump will stop running.

Generally, by re-storing the power to washer, it may fix the problem.
You may press the pause or the cancel button twice to clear the display.
You may have to double check the drain hose to see if there are any kink, clogs.

Also, you may unplug your washer, turn the circuit breaker off for 1-2 minutes and then plug it back in to check if it works. After this, check to see if the washer drains.

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1 Answer

F-21 error means What?


F-21=LONG DRAIN If the drain time exceeds 8 minutes the water valves shut down. After 4 mins the Sd(slow drain) error will be displayed, 4 mins later the F/21 error code will be displayed.
Press PAUSE/CANCEL 2 times to clear display

Probable cause/Proceedure
Drain hose plugged/kinked
unplug washer/disconnect power
check electrical connections to pump
and make sure pump runs
check drain pump filter for strings,sand etc
plug in washer If this dont work
replace pump.

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F-21


replace the contol board

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