Question about T-Mobile Wing™ Smartphone

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T-mobile wing the touch screen of my t-mobile wing stopped responding, n the phone is practically brand new. i would like to know a place where i can fix it.

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  • Anonymous Jan 10, 2008

    have a T-mobile wing and its practically new from the asurion insurance. The screen stop responding to touch or stylus

  • Anonymous Jan 11, 2008

    the touchscreen stopped working on a nearly new phone, doesn't seem to be a setting.

  • gardnho37 Jan 11, 2008

    My T-Mobile was rained on, while it was in my Parka pocket. I plugged it to charge up and it dried out most of the moisture. It boots up fine except the touch screen won't respond to touch.

  • svk145 Feb 14, 2008

    I have the same problem too.. i just switched the thing off, changed the SIM card and restarted... the screen does not respond to the stylus or the touch.. the Navigation keys work fine.. Even tried restore factory settings.. still no luck.. infact i am stuck now as i have to get the screen to work to get the windows reset complete.

  • Anonymous Dec 07, 2008

    i had my wing plugged into car charger at gym and when i came back screen did not work to touch, but buttons worked. I went to T-Mobile store and they told me to do a hard reset and they instructed me over phone. Well you cant reformat the phone if the screen does not work, so I reset the phone. but it is stuck on the window alignment screen - says 'tap to format' - LOL - screen does not work. Now i have a useless $300 phone. What a piece of junk - now its an iphone for me.

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I cannot connet to wifi

Posted on Jul 08, 2010

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You can get replacement screens at WWW.HTCLCD.COM

Posted on Aug 17, 2008

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How bout those of us who arent under warranty?

Posted on Feb 08, 2008

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You can order screen for nearly every mobile phone made on ebay-- most, including this one, for under $20 including tools and shipping. It ships from Hong Kong and takes about 2 weeks. My problem was that the wing isn't as simple to get into the screen area, so I was looking for instructions... on this FixYa site, I found a link which was very helpful: WWW.HTCLCD.COM Follow the link to the T-mobile wing screen; you'll see a link to the instructions (in fact, the whole technical manual) in pdf format. Yes! good luck.

Posted on Nov 23, 2008

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Go to the t-mobile store and tell them the problem and they will fix it for you...

Posted on Jan 19, 2008

  • DOREEN LYNCH
    DOREEN LYNCH Jan 20, 2008

    Touch screen is frozen, not working, or not responding - T-Mobile Wing™





    If the touch screen of the device stops working or responding to taps, follow these steps:


    1. Press the Navigation key or the soft keys to verify that the touch screen is the only thing not working.

      • NOTE: If the Navigation key or the soft keys do NOT respond to presses, the device may be frozen, not just the screen. See http://CCKB269625.xhtml&docType=1006...$solution_id&docPropValue=cckb243756" target="_blank" rel="nofollow" >How to perform a soft reset - T-Mobile Wing™ instead.

    2. http://CCKB269625.xhtml&docType=1006...$solution_id&docPropValue=cckb243756" target="_blank" rel="nofollow" >Soft reset the device.
    3. If the device does not soft reset, then http://CCKB269625.xhtml&docType=1006...$solution_id&docPropValue=cckb242050" target="_blank" rel="nofollow" >remove the battery and reinsert it.
    4. Turn on the device.
    5. http://CCKB269625.xhtml&docType=1006...$solution_id&docPropValue=cckb265057" target="_blank" rel="nofollow" >Align the touch screen.
    6. If the touch screen is still not responding, see http://CCKB269625.xhtml&docType=1006...$solution_id&docPropValue=cckb250148" target="_blank" rel="nofollow" >perform a master reset using hardware buttons.

      • NOTE: After a hard reset, the device restarts and opens the align screen feature. If the touch screen has completely failed, the device cannot complete the align screen configuration.

    7. If the issue returns, repeat the steps above.

    Good luck to you

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