Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

5 Answers

Hose has suction but will not stretch when turned on

My dyson has suction but I cannot use the hose when it is on. The hose will stretch easily when it is turned off (like it did when I first bought it) but when it is turned on it is so hard to stretch it out-it is impossible to use. Any suggestions? Everything seems to be working normal.

Posted by on

  • 2 more comments 
  • joelylyn Jan 28, 2008

    I have the same problem, it works fine, but when you stretch the hose out, the suction pulls it back in and you get very little suction from the hose while vacuuming. Is it possible the hose is tangled and we aren't seeing it?

  • MattKAT Feb 12, 2008

    I have tha same problem. When turned on, the hose will not extend, at all. It's never done this in the 4 years we've had this. And yes we clean it after every use. And Yes, there is suction, and it picks up everything until you try to extend the hose. It's like the suction becomes greater when extended and the hose just collapses, so clearly it's NOT a coin or similar object. I ran a broom handle through the hose, no blockages or tears. I've examined every part of the vacuum, nothing is out of order

  • Anonymous Jan 11, 2009

    I bought a non genuine hose for my DC07 and yes it collapses when pulled out during hoovering the stairs. The on-line company I purchased it from were convinced a coin was lodged in the hose and/or metal wand-I checked this and found nothing. I am in the process of posting it back and buying a GENUINE Dyson hose as I believe the non genuine version is not as strong therefore collapses when a vacuum is rushed through it. This is my theory and I'm sticking to it-the original hose never played up so guess you get what you pay for!!

  • dustin May 05, 2013

    I have the same problem. Went so far as to buy a new hose. It also collapses and has too much suction to extend it. Nothing stuck in the hose, bends, or filter.

×

Ad

5 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 372 Answers

Hi.

I have repaired Dyson machines for years & have never come accross this.
The only way you will have trouble extending the hose is if there is a blockage at the bend where you hold the wand could be a coin which when switched on flips accross & blocks oppening.

Is it easy to slide wand from flexi hose with machine switched off ? You will need to remove wand from hose & push broom handle down to the bend & tap coin out.
http://dysonmanuals.llc.nu/

Chris..

Posted on Jan 08, 2008

  • chris pursloe
    chris pursloe Jul 04, 2008

    Ok.



    Please answer this question all of you having problems with hose restriucting back when you pull the wand out & switch machine on.



    1) Remove metal wand completly from the hose & switch machine on, Do not cover the end of flexi hose with your hand fully extend the the hose, Does the hose start to restrict back to machine more that it did when it was switched off ?



    2) Now switch machine off, Leave hose fully extended & push metal wand so it clips back on to flexi hose do not push metal wand all the way in to flexi pipe.

    Switch machine back on if the flexi hose pulls back violently then you DEFINATELY have something in the bend part of wand handle to prove this leave machine switched on & drop some rolled up paper about the size of the end of your little finger in to wand oppening now switch machine off look in the bin can you see the rolled up ball of paper.

    If no then remove wand from hose & look in the wand is it in there ?

    If yes then you have A coin or disc of something that is swivelling around to block pipe when you switch on.



    Please dont just score this with Thanks For trying do the tests answer my questions remember I do this for nothing I am trying to save you money.



    Chris.

  • Paula
    Paula Nov 13, 2017

    YOU ARE AWESOME!!!!!! I've been watching youtube videos and have taken the entire machine apart and your comment above about pushing a broom handle through the wand/handle worked!!!! I'm am so happy! I thought for sure I'd be buying a new machine! It works as well as the day I bought it (TEN years ago)!!!!! THANK YOU THANK YOU THANK YOU!!!!!!

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

You're solution was no solution. If a coin or similar object was lodged in the hose, then there would be NO suction. Period. But there is suction, too much suction, that's the problem. So much suction that the hose cannot be extended. I'm so confused.

Posted on Feb 12, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I followed chris's instructions above even though I thought I had thoroughly checked for blockages. Sure enough no sign of the rolled up paper in the bin. I put a brush handle down the pipe from the silver end and sure enough out popped a 2 pence piece. Thank you Chris...saved me from buying a new hose

Posted on Mar 23, 2010

  • paubec11 Jun 26, 2011

    Just followed the above advice and successfully removed a wooden ball (diameter 3 cm) from the bend in the wand. Hose now extends fully without constriction when vacuum switched on! Many thanks!

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I would just like to say that Chris's solution no 2 above wa spot on. Although it was difficult to see there was stuff lodged in the bend of the wand, and after fishing it all out, everything is fine.

Thanks Chris

Posted on Dec 17, 2009

I have the same problem. The hose constricts and the hose is absolutely useless. There is nothing lodged/blocking the hose and no tears. HELP!!!!!!!!!!!

Posted on Mar 09, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Dyson DC14 picks up on hard floors and the hose works, but lacking suction on carpet


The DC14 has belts in the clutch that become stretched and lose elasticity. Even with great suction a vacuum will not clean well on carpet if the brush is not spinning fast enough.

Mar 04, 2018 | Dyson Vacuums

1 Answer

Why havent I got any suction or am able to stretch the hose when i use the hose part of my dyson dc40


blockage in the suction head
could be paper , hair , material or something large like a small ball etc
it will be stuck up in the swivel joint of the tube

May 11, 2016 | Dyson Vacuums

2 Answers

My Dyson works perfectly well with the base plate. As soon as i use the hose part it tends to loose all power and i cant even stretch the hose properlu


The hose is blocked, so you have very little suction at the end. The vacuum in the hose is pulling the hose shorter. With the vacuum turned off, push a broom handle through the hose to dislodge the blockage.

May 11, 2016 | Dyson DC40 Multi-floor Vacuum DC40

3 Answers

Loss of suction from base but ok from hose. filter cleaned and dried


Hello,

When the Cyclone Assembly on the Dyson is not spinning around, it usually means that you are loosing suction somewhere. This can either be caused by a clog, suction leak, or dirty filters. I will give you detailed step by step instructions along with pictures on how you can diagnose this.


Possible Problem # 1. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the vacuuming position with the handle down. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the handle was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg
hope this helps you .........

Mar 11, 2015 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

BAD SUCTION WHEN USING ATTACHMENTS


Bad suction often means a blockage somewhere, so check all the possible areas for blockage that relate to the hose. Also, check the hose for splits, as they often split at either of the ends - this would greatly affect the suction when using the hose and tools (and can sometimes only be spotted when the hose is stretched at the end points).

Jul 21, 2014 | Dyson DC03 Bagless Upright Cyclonic Vacuum

2 Answers

How to stretch the dyson ball vacuum hose


Hi there,

I'm sorry to hear you're having difficulties with your Dyson. Due to the machine's very powerful suction, it's normal to experience a certain amount of resistance from the hose in use. However, you may find that stretching out the hose to it's fullest extent with the machine switched off, while someone else holds the machine in place, helps loosen it up a little.

If you've tried this and are still concerned, please get in touch with us directly so we can provide further assistance. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 07, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

A Dyson dc 17 Animal and the wand/hose has lost suction


Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To check this, remove the wand/hose assembly from the machine, switch it on and test the suction from the top of the wand with your hand. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its good here, then you know that the wand handle is blocked.

For the full diagnostics, check out the Support section on our website at www.dyson.com or call our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service

Jan 30, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

I just bought a used Dyson DC07. Works good but


Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To test this, please remove the wand from the machine and switch on, testing the suction from the top of the wand handle. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its strong from the hose itself, the wand is blocked and you will need to clear this.

If there is poor suction from the hose, you can remove this by unclipping it from the base of the machine and can then remove any blockages. It is also worth checking the hose for any splits or holes.

If you need any further help or advice, please visit our website at www.dyson.com and check out our support section.

Kind regards
Darran
Dyson Customer Service

Jan 30, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Losing suction in upright position


It's probably your belt. It could be broken or stretched. If broken or stretched, the roller won't spin very well, if at all. Another possibility is that there may be debris blocking suction near the roller. Hope this helps.

Aug 21, 2009 | Dyson Vacuums

Not finding what you are looking for?
Dyson DC07 Bagless Upright Cyclonic Vacuum Logo

Related Topics:

2,305 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...