Question about Brother MFC-9440CN Laser Printer

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Smudging across the page.

Smudged text across printed pages Drum has gunk on it that is not easily removed. I'm wondering if there's any chance of repairing or cleaning the drum versus buying a new one? The printer isn't really old enough to justify already having to buy a new drum.

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Here is a generic question I would like you to consider.

"
Are you using a factory new ink cartridge?
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If this does not apply to then do not worry about it.

My concern is that the gunk you are seeing is caused by toner leakage. To the best of my knowledge, current day drums cannot be serviced. They have to be replaced. Wiping the drum will scratch the surface and you would still need to replace the drum.
Also, it may be that you are at the "End of life" for the drum.
My suggestion would be to have the printer serviced by an authorized repair technician.

Don


Posted on Nov 12, 2009

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Posted on Jan 02, 2017

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platen1-y4i03b33115mpu3ejihwhjwc-5-0.gif

flap1-y4i03b33115mpu3ejihwhjwc-5-2.gif

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