Question about Microsoft Xbox 360 Console

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Xbox e74 fault - Microsoft Xbox 360 Console

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  • Dillon Millsap
    Dillon Millsap May 11, 2010

    e74 is a fault in the board of the xbox 360. The first thing i would do is make sure the unit is under microsoft warranty with this site :http://support.xbox.com/support/en/us/xb... If the unit is not under warranty go to www.wiredextreme.com. We are a console repair company based in Texas, and we can fix e74. We offer free diagnosis of your unit (excluding shipping), and will call you with an estimate for repairs before any work is done to your unit. All our work is covered by a 90 day warranty, and you can buy up to 4 years of warranty coverage.

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I recently had the E74 system error which started with as ‘black snow’ on the screen. There is an extended 3 year warranty that covers E74 and 3 Red Lights errors only.

I looked in to fixing it myself but thought might as well let someone else graze their hands getting the case off!

Despite the horror stories of it taking forever MS seemed to have pulled their finger out and made this a very efficient process, I got mine back within a week (I live in the UK and repairs get shipped to Germany).

Here's a quick breakdown of the process:

1. Go to www.xbox.com/support and click on the relevant link relating to your problem.

2. Go through the walkthrough. THIS IS VERY IMPORTANT AS IT COULD JUST BE A LOOSE CONNECTION. If you've still no joy you can click a link to pick whether you are a US resident or not.

3. Type in serial number of the console (you don't need any receipts, I bought mine off eBay).

4. They send you a shipping label and a link to arrange UPS to come and pick up your console.

5. Bite your nails and rock manically in a corner until your console comes back (you can track the whole process at xbox.com).

I've sent back a first generation 360 and an Elite. Certainly worth considering as they will repair or replace your console!

http://support.microsoft.com/kb/907534 3 Red Light (Red Ring Of Death/RROD)

http://support.microsoft.com/kb/941377 E74 Error

If you want to attempt to fix the error yourself (and have no guarantee of sorting it and invalidate your warranty) search YouTube for ‘E74’ fix or ‘xbox towel trick’. This is supposed to overheated the console and re-solder dry solder joints. Only try if your warranty has run out and/or you own a bricked console!

Posted on Dec 12, 2009

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The E74 error is a byproduct of the consoles overheating issue. It's the same as the RROD and is included in Microsoft's 3 year extended warranty for the RROD. They'll even pay shipping. Takes a couple of weeks to get it home.

Posted on Nov 16, 2009

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1 Answer

Xbox 360 e74


E74 Means your Graphic card damaged, Unfortunately there is no easy fix. either try to find a local xbox repair center or must send it to xbox directly

Thanks

1RepairStop.com

Dec 04, 2011 | Microsoft Xbox 360 Console

1 Answer

On the circle 1 part red says systemm error e74


You are experiencing a hardware failure, better know as the red ring of death. Microsoft recomends the following

Step 1: Confirm the E74 error loadTOCNode(2, 'moreinformation'); To verify that your console is displaying the E74 error message, follow these steps:
  1. Turn off the console.
  2. Turn on the console.
  3. Verify that your console displays the E74 error message.
Step 2: Submit a console repair request loadTOCNode(2, 'moreinformation'); If you are experiencing this problem, your Xbox 360 console must be repaired at our service center.

Start the repair process online. (http://service.xbox.com/)

For more information about how to contact Xbox Support directly, please visit the following website: www.xbox.com/support/contact (http://www.xbox.com/support/contact) Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about the E74 warranty extension, see the following article: 969905 (http://support.microsoft.com/kb/969905/ ) About the E74 warranty extension for Xbox 360 consoles

Jul 30, 2011 | Microsoft Xbox 360 Console

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I have e74 error code on my xbox 360 , please tell me what the fault is and is it worth getting fixed


http://ezinearticles.com/?How-to-Fix-the-Xbox-360-E74-Error&id=2103675
Try this if it doesnt work check if your warrenty is still intact and try to get it fixed.

Mar 06, 2011 | Microsoft Xbox 360 Console

1 Answer

Got xbox 360 saying fault e74


This is a typical error with the 360 on the older models. It is covered for three years by microsoft for three years. Call 800-4my-xbox for Microsoft Customer Service. For anything longer there is a charge of $100 or so.

The E74 is a GPU failure in most cases.

Apr 24, 2010 | Microsoft Xbox Console

1 Answer

What is E 74?


The E74 error is the infamous 'Red Ring of Death'. The E74 is the worst one of the lot. It can only be repaired by Microsoft. It's a critical hardware error. In other words, part of the 360 internally has broken. It's likely through no fault of your own, so don't worry.

Call Microsoft's Support line, and arrange for your console to be collected. They will take it, repair it and return it. It should be back with you in a week or so.

If it is outside the year warranty, you won't have to pay for the E74 repair. Microsoft announced a year or more ago, that the E74 error was protected against free, for three years after the purchase of your console.

If your console was bought used, or it is more than three years old, you will have to pay for the repairs.

Oct 08, 2009 | Microsoft Video Game Consoles & Games

2 Answers

E74 fault xbox 360


hello E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU.

shaun

Oct 03, 2009 | Microsoft Xbox 360 Console

3 Answers

E74 xbox 360


It is a General Hardware failure. Is your Xbox still under warranty? Go to the Xbox website and check there troubleshooting section first, if that doesnt fix your unit, start a service ticket with them and send it in.

Sep 22, 2009 | Microsoft Xbox 360 Console

1 Answer

Everytime i switch on it shows errror E74


The E74 error code occurs when the Xbox 360 console experiences a general hardware failure.

To confirm your console is displaying the E74 error message, follow these steps:
  1. Turn off the console.
  2. Turn on the console.
  3. Verify that your console displays the E74 error message.
If your console continues to display the E74 error message, it requires a repair.

Login at the following website to start an online repair support case
(Free repair if console is still under warranty, $99.00 if not)
http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair
or contact Xbox support at 1 800 4my xbox
(Free repair if console is still under warranty, $120.00 if not)

Jul 23, 2009 | Microsoft Xbox 360 Console

4 Answers

Error e74


Try using a new AV lead as that could be at fault.
check the pins inside the AV plug and socket on the back of the xbox 360 console to make sure there are no bent pins.
if all that fails the video controller chip on the PCB will need to be resoldered or replaced, i think microsoft can fix this under their 3 year extended guarantee.

jonno

Sep 03, 2008 | Microsoft Xbox 360 Console

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