Question about Microsoft Xbox 360 Console
I recently had the E74 system error which started with as ‘black snow’ on the screen. There is an extended 3 year warranty that covers E74 and 3 Red Lights errors only.
I looked in to fixing it myself but thought might as well let someone else graze their hands getting the case off!
Despite the horror stories of it taking forever MS seemed to have pulled their finger out and made this a very efficient process, I got mine back within a week (I live in the UK and repairs get shipped to Germany).
Here's a quick breakdown of the process:
1. Go to www.xbox.com/support and click on the relevant link relating to your problem.
2. Go through the walkthrough. THIS IS VERY IMPORTANT AS IT COULD JUST BE A LOOSE CONNECTION. If you've still no joy you can click a link to pick whether you are a US resident or not.
3. Type in serial number of the console (you don't need any receipts, I bought mine off eBay).
4. They send you a shipping label and a link to arrange UPS to come and pick up your console.
5. Bite your nails and rock manically in a corner until your console comes back (you can track the whole process at xbox.com).
I've sent back a first generation 360 and an Elite. Certainly worth considering as they will repair or replace your console!
http://support.microsoft.com/kb/907534 3 Red Light (Red Ring Of Death/RROD)
http://support.microsoft.com/kb/941377 E74 Error
If you want to attempt to fix the error yourself (and have no guarantee of sorting it and invalidate your warranty) search YouTube for ‘E74’ fix or ‘xbox towel trick’. This is supposed to overheated the console and re-solder dry solder joints. Only try if your warranty has run out and/or you own a bricked console!
Posted on Dec 12, 2009
The E74 error is a byproduct of the consoles overheating issue. It's the same as the RROD and is included in Microsoft's 3 year extended warranty for the RROD. They'll even pay shipping. Takes a couple of weeks to get it home.
Posted on Nov 16, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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