Question about HP ScanJet 5550c Flatbed Scanner

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Hp scanjet 5550c flatbed scanner and windows 7 automatically puts in driver but trying to scan locks it up

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  • tm84 Nov 16, 2009

    Hp site does not have Window 7 driver only Vista, but they show support and drive is available through Windows updates, just that it starts to scan then stops. There is no HP software installed on machine.

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Remove scanner prog. go to www.hp.com look for update which includes Win7 download/setup.

Posted on Nov 12, 2009

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I had same problem, was able to search services.mcs to view services list then look for an entry regarding "Scanning service" and mine was turned off by a Windows update. I restarted it and set to Auto and was able to use my scanner again. For Win7 drivers, if you need a new driver, I used WinVista-64bit driver for 4500-5500 series HP Scanjet and it works. Now scanner showsin Printers/Devices menu and right-click on scanner brings up scan menu, etc. If it stops working again after a Win update, check services list again as it might have turned off scanning service again. Hope this helps someone, it has worked for me on existing computer Win7Prof, where scanner worked prior to an update and also worked on a new install on Win7HomePrem where plug and play could not identify driver and I installed as described above. Good luck!
J

Posted on Mar 15, 2013

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Driver for 5470c scanner will not work with windows 7


Hi ,
Scanjet 5470c does'nt work under W 7 . No drivers available .
Here are a few hints :
1° hint :
Do not connect scanner .
Load XP driver ( yes , XP) , reboot , connect scanner and wait for confirmation of successfull operation .

Reboot .
Dowload and install FreeKapture ( yes , it's free ) from http://download.cnet.com/FreeKapture/3000-2094_4-10673689.html
Open Freekapture , clic on Scan and select WIA-Hewlett-Packard . Scanjet 4470c works fine in this mode but if you choose HP PrecisionScan Pro , program will hang .
In any case , no slides or negatives scans possible but the rest works .
2° hint :
If you have the W XP install disc , you could install a virtual version of W XP on your HDD ( http://downloads.vmware.com/d/info/desktop_downloads/vmware_player/3_0 ) You could also partition your HDD ( http://www.partitionwizard.com/free-partition-manager.html ) and install W XP on the new one . Regards .

Jan 06, 2011 | HP Scanjet 5470c Flatbed Scanner

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Already install driver but it wont scan


If your Scanner came with scanning software, make sure you have all the latest updates and see if you can connect to the scanner with the software. You may also want to try to reboot your machine after you installed the new drivers.

Aug 25, 2010 | HP ScanJet 5550c Flatbed Scanner

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I have a HP 5550 SCANNER.And i bought a hp laptop with windows 7. but the scanner doesnt support windows 7. what can i do??


The basic driver for Vista may work. http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=77362&lang=en&cc=us&taskId=135&prodTypeId=15179&prodSeriesId=77360 (select the appropriate version 32-bit or 64-bit)

Alternatively, try connecting the scanner to the computer and loading a generic WIA driver from the OS.

In either case, if they work, you will not be able to use the buttons on the scanner to launch scans. Instead use Windows Fax and Scan (New Scan) or Paint (File > Import from Camera or Scanner) to acquire scans. (You can also acquire scans in Photo Gallery if you download and install that software from Microsoft. Alternatively, you can buy a third-party software for scanning and OCR.)

I hope this helps.

Cindy Wells
(I've gotten other older scanners to work with basic drivers; it's worth the shot even without the full-featured software.)

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I have upgraded to windows 7 but my scanner HP scanjet 5550c is not working


You can try the Vista driver, http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=77362&lang=en&cc=us&taskId=135&prodTypeId=15179&prodSeriesId=77360 . However, HP is not going to guarantee it will work. This driver is a basic scanner driver without the rest of the software that HP provided for the scanner. If that driver or the generic TWAIN or WIA Microsoft scanner driver works, you will be able to scan to any Win7 compatabile software. Windows Fax and Scan and Microsoft Paint are built-in options (and acquire scans in Paint: File, Scanner or Camera, in Fax and Scan: File, New, Scan).

I hope this helps.

Cindy Wells

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HP does not have a driver for this scanner with either Vista or Windows 7. One workaround is available in Windows 7 Pro or Ultimate. You can set up the XP mode and install the scanner within the virtual computer. Scanned files may need to be put on an external drive to transfer them between the two "computers".

I hope this helps.

Cindy Wells

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