Question about Hitachi 50V500 50 in. HD-Ready LCD Television

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My Hitachi lcd rear projection 50v500 television

My 52" Hitachi lcd rear projection 50v500 television has a large red spot on screen when turned on and you actually see it on screen as you are watching it.I paid $3273.00 for this and it is about to expire on extended warranty in December 13, what can I do? I need answers ASAP

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  • Hitachi Master
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THIS IS A VERY COMMON PROBLEM IN BOTH THE 50V500 AND 60V500---IT IS A BAD OPTICAL LIGHT ENGINE---MAJOR PART---WHOLESALES FOR OVER 600 DOLLARS!

IF YOU HAVE AN EXTENDED WARRANTY---GET IT IN FOR REPAIR!

There are already several class action lawsuits in several states concerning this problem in this model.

What happens is the lamp the set uses damages lens etc inside the light engine--the engines are now being sold on an exchange basis and are all rebuilt units---that are supposed to not have the same kind of problem as the early ones.

If this helps you, rate this solution as I do this here for FREE.

SD TECH

Posted on Nov 12, 2009

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Deb,
Unfortunately if you're not a technician Hitachi won't even consider sending you a LE for install... They will confirm your status and have you fill-out several documents.
As to the other part of the question, the service manual won't help - there is a procedure for memory re-initializing and after performing that you still have the spot then LE is called for.. But again, unless you're a tech with those letters behind your name Hitachi won't accept the results.
That said, we have done several of these and Hitachi has been exceptional to deal with pre and post install.
Hope this helps!
Bill

William Rayburn, CET
Premium Technologies
PO Box 442
Long Beach, WA. 98631
360-642-4993

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