Question about IBM ThinkPad T23 Notebook

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Black screen on start up

When laptop boots all seems ok but screen is all black. When in safe mode tghe screen is also black with the words "safe mode" in all four corners

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  • IBM Master
  • 4,806 Answers

Hi,

The problem is corrupt graphic/video drivers.

Boot the machine into safe mode by restarting the computer and repeatedly press the F8 key as it starts. This should bring up a sub menu with safe mode at the top. Use the cursor keys to highlight safe mode and press enter.
You will see white boot information scroll up the screen, be patient and wait for it to load up.
Click on your account and you will see a message about system restore. You don't want to use system restore so click on yes to work in safe mode.

Right click on My Computer/Computer and click on manage from the list. Then select Device Manager.

Look in the list for display adapters and click on the + or > next to to it to expand the list. Right click on the display adapter and select uninstall.

Restart the computer and it should load up the operating system and reinstall the drivers for the display.


Good luck and if you need anymore help please post back.

Posted on Nov 12, 2009

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