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Re: Black screen on start up
The problem is corrupt graphic/video drivers.
Boot the machine into safe mode by restarting the computer and repeatedly press the F8 key as it starts. This should bring up a sub menu with safe mode at the top. Use the cursor keys to highlight safe mode and press enter. You will see white boot information scroll up the screen, be patient and wait for it to load up. Click
on your account and you will see a message about system restore. You
don't want to use system restore so click on yes to work in safe mode.
Right click on My Computer/Computer and click on manage from the list. Then select Device Manager.
in the list for display adapters and click on the + or > next to to
it to expand the list. Right click on the display adapter and select
Restart the computer and it should load up the operating system and reinstall the drivers for the display.
Good luck and if you need anymore help please post back.
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Restart your computer and then press and hold F8 keys until you get Advanced Options menu screen.Use the arrow key to highlight Safe Mode, and then press Enter, your computer will boot automatically to safe mode.
If you able to start in the safe mode then Scan your computer for viruses. Some viruses can cause a black Screen , especially ones that infect the master boot record (MBR) or boot sector.
Update drivers for your hardware. black Screens are hardware or driver related so updated drivers could fix the cause of the STOP error.
Return BIOS settings to their default levels. An overclocked or misconfigured BIOS can cause all sorts of random issues, including black screen.
If it didn't helps you then simply get the system utility program like PC Fresher that will fix windows errors that cause of black screen screen
computer repeatedly tapping the f8 key to enter safe mode while the screen is
black once in safe mode where the only things working will be your keyboard and
mouse allowing you to attempt to repair your computer
Windows Advanced Options Menu
Please select an option:
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Start Windows Normally
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight
to your choice
select safe mode with command prompt
Click start run type cmd press Enter
black screen should open DOS mode
this will vary depending on your operating system
Click "Start" icon in the lower left corner
of your computer screen
Type the word "run" in the window that
A second pop-up window will appear; type in the
letters "cmd," then select "OK."
This will bring up the black DOS command screen.
Type next to the administrator account the following
command: net(space)user(space) the username(i.e. johnadams) *. After typing
this command, hit "ENTER" on your keyboard.
Type in a new password in the command screen prompt
that ask you to type a password. Type the new password again once you are asked
Type the word "Exit." This will bring you
back to your login screen.
Enter the new password that you selected.
Restart your computer and then press and hold F8 keys until you get Advanced Options menu screen.Use the arrow key to highlight Safe Mode, and then press Enter, your computer will boot automatically to safe mode. If you able to start in the safe mode then Scan your computer for viruses. Some viruses can cause a black Screen , especially ones that infect the master boot record (MBR) or boot sector. Update drivers for your hardware. black Screens are hardware or driver related so updated drivers could fix the cause of the STOP error. Return BIOS settings to their default levels. An overclocked or misconfigured BIOS can cause all sorts of random issues, including black screen. If it didn't helps you then simply get the system utility program like PC Fresher that will fix windows errors that cause of black screen screen
Safe Mode (SAFEBOOT_OPTION=Minimal): This option uses a minimal set of device drivers and services to start Windows.
Safe Mode with Networking (SAFEBOOT_OPTION=Network): This option uses a minimal set of device drivers and services to start Windows together with the drivers that you must have to load networking.
Safe Mode with Command Prompt (SAFEBOOT_OPTION=Minimal(AlternateShell)): This option is the same as Safe mode, except that Cmd.exe starts instead of Windows Explorer.
Enable VGA Mode: This option starts Windows in 640 x 480 mode by using the current video driver (not Vga.sys). This mode is useful if the display is configured for a setting that the monitor cannot display.
Two things you should try to resolve this issue: -
Check that the FN button on the keyboard to switch from the Laptop monitor to external monitor has not been enabled - these are usually 3 state switches (Laptop screen ON, External screen ON, Both ON) it is really easy to accidentally hit this without realizing.
If this works there is no need to try the second option.
Try booting to safe mode - as the laptop boots up and you see the Bios summary screen depress the F8 button and you should receive a screen containing several options.
Select the option to Boot to safe mode.
If the laptop boots up ok then login to XP, don't be alarmed at the change in screen resolution.
Right-click My Computer on the desktop and select Properties - Hardware - Device manager
In the tree-view containing the different hardware select Display Adapters you should see your graphics card in there
Right-click and select Scan for Hardware Changes if it is ok the close and reboot as normal
If there is a problem here it implies the driver is somehow corrupted and may need re-installing from the disk that came with the laptop.