Question about JVC GR-D32 Mini DV Digital Camcorder

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Lens cap it is saying remove lens cap, but lens cap is not on. jvc gr-d32u same prob.

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  • mrmaynard2u Jan 26, 2008

    i have the same problem with my jvc GR-D33. this shuts me down for recording. what can i do to get going again? the only thing the manual says is to wipe off the lens. did that. now what?

  • Anonymous Apr 25, 2008

    Can not record images, says lens cap is on. Lens cap is not on, playback works ok.

  • sixtieskid Jul 11, 2008

    I have the exactly same problem. Playback is fine. Recording
    works...try pointing at a bright object like a light bulb and talking
    and then playing back...voila voice is heard and faint image.



    SOLUTION: After googling it...it is DEFINITELY a flaw and JVC will
    repair it for free. In canada you have to send it to the main office
    not a authorized depot. In the USA there is a website with a form for
    all the affected models. So it's not only the grd 32u or Grd 32US
    models that have this defect

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I called jvc and told them about my problem and they said it was a faulty part and they would fix it for free if i send it back to them. i did and they did. problem fixed.

Posted on Jul 13, 2008

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I had the same problem on my GR-D750U and JVC will fix it.  See
http://www.jvcservice.com/service/CustNoticeCamcorder.asp?PgReq=DspDtaDtl&MdlNbr=GR-D750US&Pgm=CCD

If you have a different product, try replacing the GR-D750 in the URL above with your product and see if a valid warrantee page is returned.

Posted on Jul 13, 2008

  • zulu1999 Jul 13, 2008

    I tried the "point at a bright light" fix and it didn't work for me, so hopefully they'll fix it when I send it in.

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Zoom problem

Posted on Jan 08, 2008

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Posted on Jan 02, 2017

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1 Answer

My JVC GR - D290 says that the lens cap is on when the lens cap is off


Open and close it a few times. Maybe tap the side a little bit as the lens cap switch may be sticking.

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I have a JVC Digital Video Camera Model GR-D32U. I can not see anything on the LCD monitor or through the eye lens just darkness. A message keep popping up on the LCD monitor saying to remove the lens cap.


This is usually caused by a defective CCD image sensor and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .


Feb 12, 2011 | JVC GR-D32 Mini DV Digital Camcorder

1 Answer

Display reads ''remove lens cap''


BAD CCD !

see the link for free repairs from JVC dont worry if u are out of warranty and not on list just call them PLS RATE ME FIXYA for help

http://www.jvc.co.uk/template.php?page=100102

Dec 15, 2008 | JVC Cybercam GR-DX75 Mini DV Digital...

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Camcorder keeps asking me to remove lens cap


Contact JVC, they fix this error FREE. They fixed my GRD-50. It's a common fault with lots of them. Give it a go. Good luck.

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Camcorder says lens cap is on when its not


This is problem of bad CCD Imager in your JVC GR-D32U model. This part need to be replaced.
JVC offers Free of Cost repair for such problem in same model cameras.
Click JVC CCD Program for details.

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JVC GR-D53AA MINI DIGITAL CAMCORDER


its a problem with the ccd image sensor, i had exact same problem with mine!! not to worry though JVC offering free repair, must be a big problem.
Check out this link http://www.jvc.co.uk/template.php?page=100102
JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 31st December 2008 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

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1 Answer

JVC gr-dx28ek


image sensor problem, not to worry though!!!
JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 31st December 2008 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

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Dvc model gr-d70aa


The problem is with the ccd in the camera. Here in aust JVC have a free replacement policy at all JVC authorised repairers. The ccd was outsourced and is plain ****, but at least JVC recognised the prob. They have no warranty time limitations on this issue

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2 Answers

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4 Answers

Camcorder says lens cap is on when its not


the possible problem is the ccd image sensor....log on to the jvc costumer service may be the model of your camera is one of the recall product...due to the production error of the imager...

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