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Kenmore washer spins on gentle cycle but not on regular cycle

Kenmore washer spins on gentle cycle but not on regular or heavy duty

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It sounds like you have a busted coupler. It's what connects the motor to the transmission. They will bust, letting the machine work unless it's under a load. It then spreads out and the motor shaft spins inside the coupler.

Posted on Nov 12, 2009

Testimonial: "Thank you for the info. That sounds exactly like what the problem is."

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1 Answer

My Kenmore heavy duty washer runs does not spin


check out the security switch located at the lid , it could be defective , with a multi meter check for continuity, thanks AJ

Dec 12, 2009 | Computers & Internet

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Kenmore 90 Series Heavy Duty Washer - Agitator doesnt spin


THIS IS A TYPICLE PROBLEM . BETWEEN THE MOTOR & THE TRANSMISSION THERE IS A COLLECTOR ASSEMBY (THREE PIECE
SET) REAL EASY TO GET TOO EASY TO FIX . ALSO COST EFFICENT

Sep 21, 2009 | Kenmore 24032\24036 Top Load Washer

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Kenmore 90 series with speed selector switch set to heavy duty cycle it works fine any other setting , regular , hand wash setting the agitator makes a loud clicking sound as it agitates


sounds like a transmition problem. does the noise happen when it goes into spin on the other settings? If no noise in the spin cycle on the other setting, then it sounds like a the gears in the transmition internally when bad for the agitation.

Jul 30, 2009 | Kenmore 15864/15862 Top Load Washer

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Washer will not empyy water or spin or wash on any cycle


something caught in drain pump, clamp hoses and remove pump inspect repair or replace.

Apr 04, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Kenmore 90 Series only agitates on heavy-duty cycle


It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Mar 15, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore series 80 washer only works on heavy duty cycle.


bad transmission,,check voltage...below 110 with load and water pressure switch or hose defective..

Dec 24, 2008 | Kenmore 24902 Top Load Washer

1 Answer

Doesn't spin


  • yes it does sound like the timer is bad. 
  • the timer has small contacts in it (sort of like a music box) that lift and rest in certain places. 
  • these contacts may not mate properly as the timer goes around slowly in the normal operation.
  •  but when you manually turn it is a faster turn and the contacts will fall faster and get a better connection.

Jun 30, 2008 | Kenmore 23822 Top Load Washer

1 Answer

I also need the answer...


Verify Lid switch ..... A solved rating is great motivation to continue giving priceless advise........

Oct 03, 2007 | Kenmore 22422 Top Load Washer

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