Question about Sony VIAO P4 PCV-RS712 3.0GHz 512MB 200GB DVD RW DVD BRAND PC Desktop

1 Answer

Modem suddenly won't work -no lights on exeept for standby -everything is plugged in correctly but cannot link to internet

Posted by on

  • jennifer_rom Nov 12, 2009

    Its a older version Sony Vaui {sp} PC -on Comcast broadband internet cable service -I have a motorola modem that I purchased so its not part of my provider serve. I phoned Comcast already and they said the link was good so it must be the modem ? I have had issues lately with really slow service so I unplugged everything and rebooted. When I plugged back in the modem no longer was working. The only light on is the standby.
    thanks in advance for your help.

  • fkmJag May 11, 2010

    is this a broadband modem, if so is it cable or adsl?

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 267 Answers

Ok it sounds like you may have hit your stand by button by mistake.
look on the modem for a button probly on top or in back. if there is no button unplug from the wall wait 5 minutes and replug to reset the modem.

Posted on Nov 13, 2009

Testimonial: "That was it ! I am practically a moron when it comes to this stuff and someone at work suggested I look to see if I had accidentatlly pressed standby"

  • rain_catcher
    rain_catcher Nov 13, 2009

    lol its ok thats what we're here for. your very welcome.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My internet isnt working


make sure the ethernet cables are plugged in correctly and that you for sure have live internet service.Try new cables also,and then last thing to do is replace the modem.

May 12, 2013 | Computers & Internet

Tip

I listed some of the things you should check if the internet on your desktop or...


I listed some of the things you should check if the internet on your desktop or laptop is not working.

Computer connected to the modem

1. Check the cables if its properly connected to the modem
2. check the lights on the modem, if they are all ok.
3. Check if the modem is set on standby mode. MOdem should not be on standby.
4.Power cycle your modem. power off your modem for 3mins, and then turn it on. Wait for the lights to get steady and then check your computer if it has internet access.
5. Call your Internet service provider , it can be a problem with their line.



Computer connecting thru the router

1. If its wired check cables.
Some user plug the computers to the INTERNET or WAN port. Computers should be on the LAN port . Modem should be plug into the WAN or internet port.
2. Check the lights where you connected the computer. See if the port light is lit up
3. Check your computers ip address. HOw?

If your using windows

Click start - run - cmd - enter ipconfig - look for ip address.
If the ip address is 169.xxx , this is an invalid ip.

If your using mac

Click apple icon
Click on system preferences
Go to network and then look for tcp ip address


If you get an invalid ip address the solution is either you need to plug the computer to another ethernet port or your router needs to be reset.

If its wireless and your getting 169.xxx
Theres a possibility that the wireless security on your router and your laptop dont match. Check your wireless security and make sure you enter it correctly.

4. Your router might not be communicating well with the modem. YOu can do the steps above to check if the modem is working properly.

5. if the modem is working. That only means you need to setup your router again to the internet. You can do it using the setup cd that came with your product or you can do it manually by calling your router tech support.

on Jul 08, 2010 | Kitchen Appliances - Others

Tip

No internet connection tips


I listed some of the things you should check if the internet on your desktop or laptop is not working.

Computer connected to the modem

1. Check the cables if its properly connected to the modem
2. check the lights on the modem, if they are all ok.
3. Check if the modem is set on standby mode. MOdem should not be on standby.
4.Power cycle your modem. power off your modem for 3mins, and then turn it on. Wait for the lights to get steady and then check your computer if it has internet access.
5. Call your Internet service provider , it can be a problem with their line.



Computer connecting thru the router

1. If its wired check cables.
Some user plug the computers to the INTERNET or WAN port. Computers should be on the LAN port . Modem should be plug into the WAN or internet port.
2. Check the lights where you connected the computer. See if the port light is lit up
3. Check your computers ip address. HOw?

If your using windows

Click start - run - cmd - enter ipconfig - look for ip address.
If the ip address is 169.xxx , this is an invalid ip.

If your using mac

Click apple icon
Click on system preferences
Go to network and then look for tcp ip address


If you get an invalid ip address the solution is either you need to plug the computer to another ethernet port or your router needs to be reset.

If its wireless and your getting 169.xxx
Theres a possibility that the wireless security on your router and your laptop dont match. Check your wireless security and make sure you enter it correctly.

4. Your router might not be communicating well with the modem. YOu can do the steps above to check if the modem is working properly.

5. if the modem is working. That only means you need to setup your router again to the internet. You can do it using the setup cd that came with your product or you can do it manually by calling your router tech support.

on Jul 08, 2010 | Computers & Internet

1 Answer

No internet through my dlink router


Make sure your modem is plugged in correctly in the right port.

If everything is plugged in correctly, then

1- plug your router to the ethernet port of your Pc
2- go to 192.168.0.1
3- log in
4- click on wireless settings (located on the left sidebar)
5- click the little checkbox that says "Enable Wireless"
6- Save the settings and log out

Hope this helped!

Dec 03, 2011 | D-Link Computers & Internet

2 Answers

My Motorola Sb5101 modem will not let me access the internet, the send light constantly flashes and i can't attain any internet connection.


If you have the following lights :
Power light - on
Receive light - flashing
Send light - flashing
Online light - off
PC/Activity - on
Standby - off
Then your Network Access is OFF - modem is successfuly registered but Network Access Control is disabled via DOCSIS configuration file.

Call your internet service provider....

Nov 06, 2009 | Arris SURFboard SB5101 Cable Modem

2 Answers

Hello just bought a dlink router DIR615 I HAVE INSTALLED CORRECTLY BUT WHEN I TRY TO GET ONLINE MY MODEM I COULD NOT CONNECT


If you have not unplug the power to the modem and router then turn back on the router first then the modem most reviews forget to tell people turn off everything reboot modem router and computer for the DHCP to work properly the switch on cable modems only place the modem in standby mode you must turn off the power

Oct 27, 2009 | D-Link DI 514 Wireless Router (DI-514)

1 Answer

Everything appears to be working, but not internet connection


Turn off the firewall in both the router and the modem. try again-- once it is working ...just turn one of them back on..

May 16, 2009 | D-Link AirPlus Xtreme G DI-624 Wireless...

2 Answers

My internet won't work on my new laptop.


First turn off you laptop. Second, go to your comcast cable modem unplug it from the wall and wait about 3mins. Now plug the comcast modem back it and wait for all the lights to come back (will take about 2-3mins). Now plug the yellow ethernet cable into your laptop if its not already and turn your laptop on. You should now have internet.

Also if you using a Comcast Surf Board modem be mindful of the standby button on top of the modem. You can tell your in standby mode if the standby light (bottom light) is amber. If it is press the standby button once to get out of standby mode.

hope that helps

May 12, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

46 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18390 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Sony Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...