Question about Nemox Chef 2500 2.5 Quart Ice Cream Maker

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I purchased the Gelato 2500 for my father-in-law and he shipped it to South America. They are saying that they put the product in the bowl and close the cover and nothing happens. The compressor is running. Any suggestions on how long they have to wait or the ice cream or any other suggestions?

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MANY of these require using alcohol to transfer the heat between the bowl and the bowl that is refrigerated in the machine. They usually use gin. This is an absolute must for operation in those that require it.

Posted on Nov 17, 2009

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