Question about Tomtom GO 910 GPS Receiver

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Tom tom go910 navi

Navigation will not go on and i can not find the reset bitton


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Re: tom tom go910 navi

The reset button is onthe back and you usually need a pen or pin to press it in. other than that confirm it is fully charged if it still isn't working then return it as faulty to the place you purchased it

Posted on Jan 11, 2008

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Hi my tom tom go910 wont turn on but the green light is on when its connected to the charger

First, check and make sure your battery is fully charged. Then try to do a "Reset" .... by pressing and holding down the ON/OFF button for 5 seconds (or a lot more) until the device powers on again. Yes, at times, it may take a minute or more ! of holding that button down.

Sep 17, 2011 | Tomtom GO 910 GPS Receiver

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Gps shows a blue screen with a picture of the tom tom with a red X on the screen flashing. what do i need to do?

Assuming that your Tomtom is a Go910 or similar:
The normal solution for this problem is to reset your device.
This is done by pressing the reset button (usually found at the rear of the device) for a at least 15 seconds.
Once you have done this, turn your machine on and the red cross should have gone.

Feb 11, 2011 | Tomtom GPS Devices

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Our Tom Tom was working well until we shut it down. Now we cannot get past the introductory page and when we press continue it flickers but does not progress any further

Do not panic when your devices start to malfunction, it is just a minor problem that can be fixed easily. The reason it does not get pass the introductory page is because a file that supports its operation is missing.
What you have to do is to reset your device using a computer. Data transfer might not work properly if the connection to your computer is through a USB hub or keyboard.
  1. Reset your navigation device by holding the power button for about 15 seconds, then it restarts itself.
  2. Connect your navigation device to your computer, then switch on your device.
  3. Tom tom home starts, is the page you first get.
  4. If home offers new application, click 'back',
  5. Delete the tom tom application from your device and computer by clicking 'manage my navigation device',
  6. Reinstall the application by clicking 'update my device',
  7. Safely disconnect your device.
If the device still does not get passed the introductory page then you need to try backing up and restoring your device.
That should do the job.

Dec 23, 2010 | Tomtom One XL GPS Receiver

2 Answers

Cannot reset Tom Tom ONE 130. Have held down power button to no avail. Used only 2 times. Battery charged

There is a small hole near the docking base , insert a pin to reset the unit. Holding down the power button will never reset the unit.
Hope this helps. thanks

Aug 11, 2010 | Tomtom ONE 130 GPS Receiver

1 Answer

My tom tom wont turn on where is the reset bitton

look for a small hole on the outside case near the sd card reader. might need a paperclip or pin to poke the microswitch inside the hole. simply clicking the switch doesn't work, try holding it for 5 seconds then try to power up. Common problem with GPS devices, (my mio included) is after being plugged in for a long time, the battery life becomes nil and it relies upon the charger. Check tom to xl for further problem solving. google search TOM TOM XL won't power up.

Mar 14, 2010 | Tomtom XL 340S Car GPS Receiver

1 Answer

My tomtom is 24% up to date. How do I update?

You need a Tom Tom USB Cradle that will allow you to connect your tom tom to a computer. Assuming you already have one, then just connect the Cradle to a working USB port on the computer, then with the computer turned on, plug your GPS into the cradle. It should come on automatically and ask you "Connect to Computer?" Just press Yes on the GPS screen and your GPS will attempt to talk with your computer. It will automatically download updates for your system software and any mapping corrections made by you of other users. If it does not automatically download updates, then you need to launch Tom Tom Home. Once this launches one of the first screens has a button titled "Update My GPS" Just touch this bitton, or click it with your mouse... and you will be away.

Nov 21, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

Freeze, reboot cycle

Just had this problem with my Tom Tom XL IQ Routes. Screen freezing and then rebooting exactly every 3 minutes just after I had done an upgrade to maps and application software. After trying a software reload and getting nowhere I solved it by simply doing a factory reset using the factory reset option in the units menu. No problem since. Couldn't believe it was that simple. I will however be keeping a very close eye on it!

Sep 08, 2009 | Tomtom GO 910 GPS Receiver

2 Answers


Place all mp3's in a folder named mp3
Then it shall find the files...

Apr 29, 2009 | Tomtom GO 910 GPS Receiver

1 Answer


Try the link. tom Tom provide on line help or manuals for download. happy navigating.

Jan 05, 2008 | Tomtom GO 910 GPS Receiver

2 Answers

Delay in gps signal

Try taking it outside away from buildings, the unit needs to have a clear view of the sky. If it is in a car then you may need an external antenna,

Sep 14, 2007 | Tomtom GO 910 GPS Receiver

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