Second sansae250 in less than two weeks with the same problem
I subscribed to Rhapsody and loaded all the music i had downloaded on my sansa e250. After a few days, a message will appear on the Sansa "Syncronize to continue your music subscription. I have done all the syncronization steps, and it still won't play my music on the player. THEN, the screen gets all these lines across the screen and then fades out. Then it's frozen. The bright blue light stays on, but I can't turn it off or turn it off and there is nothing on the screen but a dull light. I am getting really frustrated.
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To sync music you have to first open the Rhapsody music player (If you don't have Rhapsody you have to download it fom the Sansa disk or you cannot add music). From there you can drag the songs you want from your library onto the icon in the list on the left that says "Sansa e250". On that screen there is a bar at the bottom that tells you how much space is left on your Sansa.
I would just update the firmware and start over from scratch.
The "Plays for Sure" system only recognizes protected WMA's. The other mode will not allow you to play music period. I've never heard of anyone having that problem with that particular player, but if what you are saying is true, then you will be forced to use only protected WMA files - which means you can never let your Rhapsody or other music service subscription expire. And if there is ever a problem, you will have to delete all and reload.
As an experiemnt load at least one Mp3 format file into the player, and see if it plays fine. If yes, then only use Mp3 files from here on out. They are less problematic.
hey smart ones(sarcasm) why dont u just buy the Sansa e250v2
its pretty much the same thing, just without rhapsody, thats how me and my friends are, i bought the one with rhapsody features(Sansa e250R) so i can play the songs that i bought and get free music channels for it, where my friend on the other hand has the Sansa e250v2 without rhapsody, u can still use rhapsody but u cant get free music channels for it, or u could also download best buy music manager or rhapsody and set up a free 31-day account for it to stop saying that for a while, plus if u got ur Sansa e250R from Best Buy, they can replace it, or trade u the sansa that u have with the rhapsody-free one(without rhapsody)
You could try opening the folder(s) with your saved music and highlight all the ones you want to transfer to your mp3 player and then right click on one of the highlighted files, left click on Copy, then go to My Computer > Sansa e250 mp3 player should be listed in there, double click on it, then right click in a open white area and left click Paste. It should copy the music right to your player. You could also try using Rhapsody and import your music into it. I use Rhapsody for transferring music to my e250 Sansa mp3 player.
Okay, here's what i've encountered: songs that I downloaded on rhapsody, without purchasing, only lasted about 7-10 days unless i reconnected. once my trial period ended, i lost all the songs. songs that i've purchased i've had no trouble (although if you load them to the sansa immediately after download, you may get the same message. its best to wait at least 24 hours). good luck
Do you have an account with Rhapsody?
The preloaded music is part of the Rhapsody subscription service. If you dont have an account, you will receive that message until you delete the preloaded music, or subscribe to the Rhapsody Service.
Best of Luck.
download the latest firmware from 7/?/2002 I had this problem too and tried all kinds suggested solutions. The main problem was that no computer would recognize the e250 in MTP mode--which is what you need to transfer songs with DRMs from Rhapsody or similar services. The latest firmware fixed the problem. I gave up on the whole thing about about a year ago. What a waste of precious time that could have been spent in nerdy musical bliss.