Question about Delstar DS 31024 MP3 Player

2 Answers

Format error after songs are downloaded unto mp3 player, we get the format error message, it shows the title of the song but when you push play it gives the format error.

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  • mommicked Jan 19, 2008

    I am having the same format error message problem with WMA files that downloaded from Walmart.com and were uploaded to my daughter's Coby player WITH NO PROBLEMS. I have tried using windows media player to sync to the Delstar player. I get an error message and when I select the check the license prompt with Walmart I get the message that it will sync next time. But it doesn't.

    The customer service number will only work if you know the extension you want. I am getting really frustrated, especially when I see that it is listed on the internet as an inexpensive MP3 player, knowing that my husband bought it for me at a pricy up-scale department store. I am close to throwing it away. Any other help ideas out there?

  • hurga Feb 16, 2008

    Been through the same. Mp3 player, no brand, from Hongkong, played some songs and then just stopped, saying "Format Error".


    • Ensure that player is formatted with FAT system (instead of FAT32)

    • If this doesn't help, it might be thate information stored in the MP3 tags interfere with the players file system. Load the songs into a MP3 editor programme, such as All Sound Editor, and save it, just overwriting the old file on the player. Additional information like album cover or lyrics might be lost then (That's why you shouldn't edit and save the file on your source harddrive).
    Mike

  • mommicked Feb 18, 2008

    I tried the solution recommended by hurga. Though the manual states that I can chose FAT formats through the system folder, no such critter exists on the device. I think I will just try to use it as a memory stick and buy another Coby like my daughter has. It works GREAT!

  • dezirhay Feb 21, 2008

    im able to download songs on my mp3 player but when i try to play the song a message that says FORMAT ERROR pops up and it will not play the song.

  • Leo Lopez
    Leo Lopez Jan 29, 2009

    I too am able to download songs on my mp3 player but when i try to play the song a message that says FORMAT ERROR pops up and it will not play the song. I am not mp3 savvy so please try to give step by step solution if you can. Thank you

  • vessy24 Jan 29, 2009

    i can't upload WMA files. What's wrong?

  • Anonymous Mar 29, 2014

    format error

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Been through the same. Mp3 player, no brand, from Hongkong, played some songs and then just stopped, saying "Format Error".

  • Ensure that player is formatted with FAT system (instead of FAT32)
  • If this doesn't help, it might be thate information stored in the MP3 tags interfere with the players file system. Load the songs into a MP3 editor programme, such as All Sound Editor, and save it, just overwriting the old file on the player. Additional information like album cover or lyrics might be lost then (That's why you shouldn't edit and save the file on your source harddrive).
Mike

Posted on Feb 16, 2008

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It's an unsupported file format. Are you trying to play files that were ripped in I-tunes? I-tunes does not make mp3s, it makes m4a files, which are not supported. Make sure the files you put on this player are mp3 files. You can also use wma files, but you will probably need to use Windows Media Player to transfer those files.

Let me know how you get on & shout if you need more help!

Posted on Jan 17, 2008

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Posted on Jan 02, 2017

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1 Answer

Whenever i try to play a song on my phillips gogear vibe mp3 player it sais "file format not supported' and they are mp3 files.What gives?


"File format not supported" means that the song that you've downloaded into your MP3 player is NOT an .MP3 file format. For each MP3 player have their own supported file formats. You need to check the manual of your MP3 player to see what are the supported sound file formats (i.e. .mp3, .wma, .mp4). Then check the file format of the songs that are saved in your player.

If the songs are supported but you're still getting the error message, try to delete all the songs and then download the songs again and save it into your player. If the same problem occur, then it may need a firmware upgrade or reformat.

Thank you and good luck!

Oct 31, 2010 | Philips GOGEAR SA6045 MP3 Player

Tip

Song Formats for Mp3 Players Explained, Part I By Tha Mp3 Doctor I have seen...


Song Formats for Mp3 Players Explained, Part I
By Tha Mp3 Doctor
I have seen quite a few threads around Fixya in which the stated problem is that the Mp3 or Digital Audio Player will not load the songs; will appear to load the songs but will not actually play them in the Mp3 player once disconnected from computer; will skip the songs on the player, or show only “0:00” for file length; songs “disappear” all of a sudden (although this particular problem can be caused for many reasons not covered in this article); your store-bought/burned/ripped CD’s will not load into your Mp3 player; or get the error message “File Format Not Supported.” All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC, WAV, RA, etc. Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.
First things first. If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu. If you do not know how to do this, you will need to contact the manufacturer of your computer or go to www.microsoft.com. For all types of file except RA, RAX, and WMA, the “General” Tab under Properties will auto-populate. If your computer recognizes the file format, it will say something like “MPEG-3,” “Windows Media Audio” (Windows Media Player), “Real Audio” (Real Player or Real Network’s Audio), or “Advanced Audio Coding” (iTunes) or some other such designator. If your computer does not recognize the format, then you will just see a generic “Audio File,” and will have to download additional software. With WMA and some RAX files, there will also be a “License,” “Digital Rights Management,” or “Media Usage Rights” tab. I will explain these licensing tabs later, in the discussion on WMA files.
For every type of file other than WMA, the format error is pretty straightforward. You are trying to load a completely incompatible file format that is not recognized by the Mp3 player. To give you an example, there are currently no Philips GoGear Mp3 players that will load songs from the iTunes music service. The reason they will not transfer or play correctly is that the GoGear is that iTunes gives the users their songs in .AAC format. The GoGear cannot recognize .AAC format. To resolve this problem, you will have to convert the AAC song file into Mp3 format, or some other format that the GoGear recognizes (Note to the law-abiding: converting a copyright protected file into another format might be illegal. If you are concerned, I would just re-download the same song in Mp3 or another recognized file format – this will require a separate music service other than iTunes, in this example).
Please Read Part II for Critical Information...

on Jun 09, 2008 | iRiver H340 MP3 Player

1 Answer

I bought my son a "MP4 player, Augen is the Manufactor or model. Will you tell me how to download music to it. I have downloaded a few songs but get this message- "format error"


Hello,

the reason its showing format error is because the songs you downloaded into it is not compatible with the player. For example, if the song you were suppose to download was to be in AAC format, and you put MP3 format, it will show format error because it does not recognize songs in Mp3 format but with AAC format.

Therefore, when you want to download songs into the Mp4 player, make sure the songs are in either WMA or MP3 Audio format. These audio formats are compatible with Mp4 player.

Also, if you want to download videos, make sure they are in MP4 format.

I wish you good luck.




Mar 03, 2010 | Audio Players & Recorders

1 Answer

Will not play


Check the format of the songs you recently added maybe are not compatible with your device

Aug 20, 2009 | Delstar DS-3512 MP3 Player

1 Answer

Format error


hi thanks for using fixya!

Try to reformat the MP3 player.

If you need further assistance, let me know.

Apr 19, 2009 | Computers & Internet

1 Answer

Music will not load to player


Some music files are in a DRM-protected WMA or AAC format that does not allow you to transfer the songs to certain mp3 players, even though the songs will play fine on your computer. To get around this problem, make sure that you buy a subscription level that has transfer rights - or, better yet, only download songs that are in true mp3 format. Songs in mp3 format do not have copy-protection on them, so they will never give you error messages, headaches, etc.

-Tha Mp3 Doctor

Feb 10, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

I've downloaded songs but they don't show up on my player


Each mp3 player can only play songs in certain formats. A Philips GoGear, for instance, can't read iTunes format. Some players cannot read DRM-encrypted WMA files, which is what most music services use. When you load a song in the wrong format to an mp3 player, the song appears to transfer, but the mp3 player won't actually play it. The best workaround for this problem is to only load songs that are in true mp3 format - they are accepted by 99% of digital audio players. If you give us your manufacvturer/model #, and music service name, we can tell you exactly which formats your player plays.

-Tha Mp3 Doctor

Jan 02, 2009 | Audio Players & Recorders

1 Answer

Songs won't go on mp3 player.


Song Formats for Mp3 Players Explained, Part I
By Tha Mp3 Doctor
I have seen quite a few threads around Fixya in which the stated problem is that the Mp3 or Digital Audio Player will not load the songs; will appear to load the songs but will not actually play them in the Mp3 player once disconnected from computer; will skip the songs on the player, or show only “0:00” for file length; songs “disappear” all of a sudden (although this particular problem can be caused for many reasons not covered in this article); your store-bought/burned/ripped CD’s will not load into your Mp3 player; or get the error message “File Format Not Supported.” All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC, WAV, RA, etc. Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.
First things first. If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu. If you do not know how to do this, you will need to contact the manufacturer of your computer or go to www.microsoft.com. For all types of file except RA, RAX, and WMA, the “General” Tab under Properties will auto-populate. If your computer recognizes the file format, it will say something like “MPEG-3,” “Windows Media Audio” (Windows Media Player), “Real Audio” (Real Player or Real Network’s Audio), or “Advanced Audio Coding” (iTunes) or some other such designator. If your computer does not recognize the format, then you will just see a generic “Audio File,” and will have to download additional software. With WMA and some RAX files, there will also be a “License,” “Digital Rights Management,” or “Media Usage Rights” tab. I will explain these licensing tabs later, in the discussion on WMA files.
For every type of file other than WMA, the format error is pretty straightforward. You are trying to load a completely incompatible file format that is not recognized by the Mp3 player. To give you an example, there are currently no Philips GoGear Mp3 players that will load songs from the iTunes music service. The reason they will not transfer or play correctly is that the GoGear is that iTunes gives the users their songs in .AAC format. The GoGear cannot recognize .AAC format. To resolve this problem, you will have to convert the AAC song file into Mp3 format, or some other format that the GoGear recognizes (Note to the law-abiding: converting a copyright protected file into another format might be illegal. If you are concerned, I would just re-download the same song in Mp3 or another recognized file format – this will require a separate music service other than iTunes, in this example).
Please Read Part II for Critical Information...

Sep 20, 2008 | Audio Players & Recorders

1 Answer

Format error


Change them to mp3 format

Aug 19, 2007 | iLO (2 GB) MP3 Player

1 Answer

Song Names show up incorrectly on ILO Mp3 player. Wrong format?


The funny~.mp3 names are usually because the title field is not filled in in the mp3 property tags, so it uses the DOS version of the filename for the title. Under windows, right click the song and select properties->summary->advanced, and make sure that the title field under "description" has what you want in it. I don't think even the makers of Ilo know how it organizes the files.

Apr 17, 2007 | iLO (2 GB) MP3 Player

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