Question about iLO (2 GB) MP3 Player

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Craig mp4 player

The screen on the mp4 player displays a hourglass figure. We cannot reset or change it at all.

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  • chader50 Jan 09, 2008

    I have the exact same problem with mine. The hourglass will not go away on my son's MP4. This was a gift and it really sucks to have this kind of problem so soon.

  • Hildamolina May 19, 2008

    I have the same problem with my Craig MP4 player. I cannot charge it. It appears to be stuck on the hourglass state.

  • Anonymous Nov 26, 2008

    I just got my mp4 player yesterday and I left it on the computer over night to charge it. When I check it in the morning, the hourglass was still there. I need help. idk what to do.

  • coldlobe Dec 25, 2008

    my craig mp4 player will not charge. please help. it is brand new.

  • Jaisosa Jan 08, 2009

    how do you turn on the mp4 player 2gb can some one show me

  • Magildy Feb 15, 2009

    My mp4 player is confusing me. It wont let me see all of my music, only like 13 songs. When i click on the local folder i can see my other music folders for 2 seconds then it switches back to a song. its driving me crazy. help.

  • Anonymous Feb 17, 2009

    i plugged it in the computer and all i see is zzzzzzzzzzzzzzz

  • Anonymous Apr 23, 2009

    It will not turn on

  • Cunca May 02, 2013

    Mine is a LENNOX 6600 MP4 and the screen is not coming on at all. Was working perfectly for 6 months but after I stored it for more than 6 month and now , still with batery full charge is not starting up. Samebody have answer for this problem I will appreciate the help. Cheers. Oscar

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Keep your mp4 player turned OFF while charging and keep it in for an hour. Let it charge up. If that doesn't work something else will - Follow these directions carefully!

1. GENTLY hold your Craig MP4 player in hand. 2. Walk over to window and hold it near sunlight for 2 minutes. 3. Shake it gently 3 times. 4. GENTLY place it down and wait 2 minutes. 5. Grab mp4 player and smash it into trash can.

Voila! Problem solved!

Posted on Jun 03, 2008

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There is a note inside the booklet. It says that the Craig cannot charge while the power switch of in the Off position. I had this problem also. Soon though, after I had used a wire to play the Craig through my car stereo, the Craig lost connection through the headphone jack. Headphones sounded good until today. Now it really is broken.

Posted on Jan 07, 2009

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When i plug it to the computer the computer dont do nothing it suppose to say portable device like the mp3 players that doesnt have a screen the mp4 just charge up when i plug it in

Posted on Jan 15, 2008

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When you plug it into the PC to download the music onto it... MAKE SURE IT IS ON!!!!!

my 3 girls have one each and that is all I have to do is keep it plugged into my PC and turn it on

Posted on Dec 27, 2008

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I got a craig for xmas and i am having problems charging mine it says it is but when i unplug it it says the battery is not charged and go out. i only have played it 5 times and not it is not keeping charge

Posted on May 03, 2008

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  • 54 Answers

While your car mp4 player is charging please keep it turned OFF

Posted on Aug 12, 2011

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I got a mp4 player And It hs a bunch of writeing in a different language and i cannt delete the files what can i do to fix it

Posted on May 04, 2009

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Have u tried turning the power on when u charge it it says right in the manuel

Posted on Jan 15, 2009

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Before I got the ILO that I have now, I had another 1 gig ILO. I had that happen to me after I had left it in my car when it was cold. I took the battery out and left it for like a day and put it back it. It finally loaded and I was able to use it but after that it'd freeze on me regularly so I said to hell with it and got a new one.

Posted on Jan 09, 2008

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I have a Craig CMP616F MP4 player. It just flashes an hourglass. No menu. No nothing. Just bought it.


I had the same problem with mine several times. One time, I was able to turn it off and the hourglass went away and it started working better Usually when that happens it means the files on the player have been corupt; therefore, you have to hook it to your computer and delete all of the files off of the player. I even had to format the player's drive once after I deleted the files (since I did that I haven't had any other problems with it freezing with the hourglass on the screen)

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Try and plug it in your computer once again and see if the hour glass budges. Then safely remove it by clicking the "Safely Remove Device" Icon on your PC tray (where the clock is on a PC)...

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