Blue tooth not transmitting to caller

HYG...I've added a link to the PDF Instruction Manual for your device.... http://www.motorola.com/mdirect/manuals/QG-H500_9494A56O.pdf

The H500 is a monaural headset, thus good for phone calls only, not for listening to stereo music. You haven't specified which Motorola phone you own. Check in its user guide if it is able to handle stereo bluetooth headsets (i.e. if it bears the A2DP and AVRCP bluetooth profiles), which are suitable for music streams. If your phone is able to handle them, go to the mall (or store, or even online), buy one set which suits you better, pair them with your phone and enjoy!
Just my 2 cents... Carlos

Here is your manual =0) Hope that helps

http://www.motorola.com/support/v/index.jsp?vgnextoid=125b3081efa2f110VgnVCM1000008806b00aRCRD&vgnextchannel=248ae66506e9d110VgnVCM1000008406b00aRCRD

Here it is. Please give me a big thumbs up when you rate my answer. Thanks!
Motorola Phone tools
http://lfiles3.brothersoft.com/internet/mobile/Motorola_mobile_phone_tools4.5.1.zip

you would need to get in contact with the bluetooths manufactorer most wireless carriers do not support bluetooth they just sell them and know the phones are compatible

Here it is and please give me a big thumbs up when you rate my answer. Thanks.
http://lfiles3.brothersoft.com/internet/mobile/Motorola_mobile_phone_tools4.5.1.zip

go in to menu if your phone is able to use blue tooth you will find an icon if you dont see an icon you can not use blue tooth

maybe you need to activate your blue tooth or turn it on in other words. not only that but you should go to your bluetooth profile and see whats going on there

Instead of selecting "Find Me", click "Add Audio", H500 will show up

What type of phone do you have? When you try pairing with your phone are you sure you have activated the option? If not, here's what to do. Hold the call button on the H500 until the blue light stays on, then with your phone go to the bluetooth option and select search for devices. It should be able to find it then.