Question about Kenmore Washing Machines
Kenmore Elite Washer Model #11022942100--
Hi, My washer first started with the top agitator not turning, so I took the fabric softener dispenser off and the cap underneath it, and tightened the screw that was down in there. Shortly thereafter, it was loose again and not turning, so I went through the same steps, only this time to find that the screw head had broken off and there was only a smooth stud of the screw left. (nothing I could screw back in) I called Sears and ordered a agitator cam, which came a little different than the original, but nonetheless the same. I put it in, this time with a bolt. Now, the bolt will not stayed tightened. Everytime I tighten it down, it starts out agitating perfect, then slowly the bolt loosens, until the top agitator doesn't agitate at all. Please help!!''
It sounds like the dogs are worn out. They are four ears that spread out and grab the sides of the top agiater and makes it spin in only one direction. It should free wheel in the other direction. It should not turn in both directions.
Did you replace the four dogs inside the agitator? Your model number shows that it takes one of two kits. This is the most common http://www.partselect.com/PartDetail.aspx?Inventory=334624&SourceCode=7&ModelNum=11022942100 Here is the other kit. http://www.partselect.com/PartDetail.aspx?Inventory=334655&SourceCode=7&ModelNum=11022942100 One of these should fix the problem. If you replaced this part, the threads must be bad where the bolt goes in. Every machine I have ever workd on had a 5/16 head bolt in the center so I have never broken one off myself. this would be new to me. This has either been changed in the past or I'm thinking of a differant part than you are. Good luck.
Posted on Nov 12, 2009
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Posted on Jan 02, 2017
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