Question about HP DeskJet 5550 InkJet Printer

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Printer won't work

I had a paper jam and both lights were blinking. I removed the paper and now the printer arm won't move. I took both cartriges out as suggested, but nothing changed. Help!

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Re: printer won't work

How did you clear the paper jam? I noticed you must do it from the back.

Either the back was not put back on correctly or something may have been damaged while clearing the paper jam. Please power off printer unplug it from wall. Wait 5 min the plug it back in. If heads don't recycle something has been damaged. Are there any lights flashing? Please let me know if this helps if not let me know the steps that you have taken and I will try to help from there.

Posted on Jan 08, 2008

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